Lunarpages Web Hosting Forum

Author Topic: No incoming mail on windows mail starting Oct 5  (Read 4221 times)

Offline master15

  • Space Explorer
  • ***
  • Posts: 6
No incoming mail on windows mail starting Oct 5
« on: October 09, 2015, 09:12:54 AM »
Windows Vista.  Windows mail.  Existing mail accounts stopped receiving and sending on Oct 5.

No changes made to system, accounts, or network.  Just no mail.

Laffan server.

I've double and tripled checked all settings in mail accounts.  Can now send, but still no incoming mail for any accounts.

Cant see incoming mail in Horde or squirrel mail either.

Brennen Masters
« Last Edit: October 09, 2015, 09:16:23 AM by master15 »

Offline master15

  • Space Explorer
  • ***
  • Posts: 6
Re: No incoming mail on windows mail starting Oct 5
« Reply #1 on: October 09, 2015, 09:59:10 AM »
Also not working on a Windows 7 computer with Windows Mail.

Offline MrPhil

  • Senior Moderator
  • Berserker Poster
  • *****
  • Posts: 6429
Re: No incoming mail on windows mail starting Oct 5
« Reply #2 on: October 09, 2015, 03:30:02 PM »
Have you opened a support ticket? The techs may not see the problem if you only report it in the forum. Also, be sure to have an alternate email not associated with your LP account (such as gmail, etc.) listed with your account, so that you can still exchange emails with support.
Visit My Site

E-mail Me
-= From the ashes shall rise a sooty tern =-

Offline turula2

  • Spaceship Navigator
  • *****
  • Posts: 93
  • Peter in DG
Re: No incoming mail on windows mail starting Oct 5
« Reply #3 on: October 10, 2015, 07:19:35 AM »
Same problem on camilla.  No response from tech support.  I sent email, posed on support website and called.  No response to any of these.  See also "Web Hosting Help and Troubleshooting".  I don't think it's and email issue, rather a web hosting issue.

Offline turula2

  • Spaceship Navigator
  • *****
  • Posts: 93
  • Peter in DG
Re: No incoming mail on windows mail starting Oct 5
« Reply #4 on: October 10, 2015, 10:27:05 AM »
I just found out that not only is no email getting through to my domain, but the sender is NOT getting notified that his email is undelivered.  What's happening to that email?  I guess there is no tech support except during business hours.

Offline MichaelT

  • Support
  • Jabba the Hutt
  • *****
  • Posts: 578
Re: No incoming mail on windows mail starting Oct 5
« Reply #5 on: October 11, 2015, 05:42:12 AM »
I posted in the other thread but am posting this here a s well. I do see that a ticket of yours was escalated to our server admins but I cannot give an ETA on how soon a reply. It would depend on their current ticket load.

Offline turula2

  • Spaceship Navigator
  • *****
  • Posts: 93
  • Peter in DG
Re: No incoming mail on windows mail starting Oct 5
« Reply #6 on: October 11, 2015, 03:39:41 PM »
Problem is now resolved - at about 2 AM PDT Sun Oct 11, 2015.  Also, a pile of email sent over the last ~ 36 hours came through.