Lunarpages Web Hosting Forum

Author Topic: Website Account SUSPENDED, Password Not working, Site Hacked?  (Read 6119 times)

Offline loloz

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  • Posts: 1
My website has been hacked. cheatedbylife.com - I am unable to login with my id and pass to the ftp. My account has been suspended because of the files the hacker has added. I am very upset with support. I want to somehow get back my login password, none of support is helping me

Offline Mitch

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Re: Website Account SUSPENDED, Password Not working, Site Hacked?
« Reply #1 on: March 22, 2010, 04:32:39 AM »
These forums are not for official server side support.  This is an issue you will need to discuss with Lunarpages support officially 1 on 1. 

This should help:

http://wiki.lunarpages.com/Suspended_Account_FAQ
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