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Author Topic: Missing features in LPCP -- how do I switch to cPanel?  (Read 5388 times)

Offline lunarp19

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Missing features in LPCP -- how do I switch to cPanel?
« on: January 28, 2010, 04:14:06 PM »
Hello,

I have two old accounts with LP and I'm quite happy with them. That's the reason why I just signed up for a third one and I was expecting a quick and easy setup for my new application. Instead... I found a lot of changes and I ran into trouble with the new LPCP manager. Here's what is messed up:

1. I couldn't figure out how to treat .html files as PHP code. In my old accounts, I have these lines in .htaccess:

AddHandler application/x-httpd-php5 .php5 .php4 .php .php3 .php2 .phtml
AddType application/x-httpd-php5 .php5 .php4 .php .php3 .php2 .phtml
AddType application/x-httpd-php5 .html

In the new account, setting the handler to either x-httpd-php or x-httpd-php5 causes the files to download instead of being interpreted as PHP code. For now, I changed all my .html files to .php extension, but this is not acceptable long term.

2. I couldn't access the error log via LPCP, so I had to access them via FTP.

3. I created a MySQL database and a <user>@localhost and I assigned the user to the database. I was not able to connect with that user until I created another <user>@<IP> and changed the PHP code to connect to the IP directly.

Then, I created a subdomain and from that subdomain I was not able to connect to the database at all, even if I set up a user@% and assigned it to the database. The error comes up as either "Access denied for user '<user>'@'localhost' (using password: YES)" or as "Host '<IP>' is not allowed to connect to this MySQL server", which make no sense.

4. I can't seem to be able to set up crons??? This is an essential feature for my application.

5. Finally, I understood that for an extra $2 I can get cPanel, but I can't figure out how to do that either. The documentation is outdated and still refers to cPanel as if it were the default manager.

So far, my signup feels like a complete waste of money and time, so I would appreciate if you could give me some solutions to 1 - 5.

Thank you.

Offline MrPhil

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Re: Missing features in LPCP -- how do I switch to cPanel?
« Reply #1 on: January 28, 2010, 04:34:40 PM »
1. Combine the two AddTypes into one statement. Some servers seem to use just AddType, some just AddHandler, and some both. Try commenting out AddHandler, then try commenting out AddType. Hopefully one of those will work. I don't think it has anything to do with the control panel used.

3. You don't use "localhost" for MySQL under LPCP. You have to use the specific server name they give you.

Sorry, can't help you with the other 3.
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Offline lunarp19

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Re: Missing features in LPCP -- how do I switch to cPanel?
« Reply #2 on: January 28, 2010, 04:53:33 PM »
Thanks MrPhil.

1. None of them works. If I uncomment AddHandler, the PHP code is returned uninterpreted in browser. If I uncomment AddType, or both, the PHP code is returned uninterpreted and the browser prompts to download.

3. I tried with the host IP, the host name (SHO.lunariffic.com), localhost and %. I did not try with the domain name because I didn't want to update the DNS until I got the application up & running.

No luck. So I guess the questions become:
- can I upgrade to cPanel?
- can I get my money back?

Offline MrPhil

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Re: Missing features in LPCP -- how do I switch to cPanel?
« Reply #3 on: January 28, 2010, 09:08:45 PM »
1. I seem to recall hearing about some servers being configured so that you had to drop the application/ part of the command. Might be worth a try while you're waiting for support to answer.

3. Not your server -- the separate MySQL server. I think it's lpsql01.lunariffic.com, but your account information should tell you for sure.
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Offline Mitch

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Re: Missing features in LPCP -- how do I switch to cPanel?
« Reply #4 on: January 29, 2010, 05:02:20 AM »
Also, to switch to cPanel - just need to submit a request to support@lunarpages.com or submit a help desk ticket, and the LP support staff would be happy to walk you through the process.
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