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Author Topic: ftp with parked domain problem  (Read 3655 times)

Offline eyedation

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ftp with parked domain problem
« on: December 19, 2009, 11:46:31 PM »
Hi all,

I recently changed my server from cpanel to LPCP, but I'm having problem with the ftp login for a parked domain. In Cpanel, when I parked a domain (let's say xxx.com) to the main domain (xxx.net),  if I use ftp, I can either use xxx@xxx.net or xxx@xxx.com as username, both will be going to same location. But now in LPCP, I could only use xxx@xxx.net to logon, it won't go through if I use xxx@xxx.com. I have 10+ ftp accounts I gave out to different people, they are all using the xxx@xxx.com (the parked domain which I used the most) format. It would be a pain in the butt if I have to tell them to change their ftp username to the .net. Anyone has any idea how to fix this problem?

Thanks,
Stanley

Offline Mitch

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Re: ftp with parked domain problem
« Reply #1 on: December 20, 2009, 11:16:31 AM »
I am pretty sure this isn't an opinion in LPCP, might drop an e-mail to support to confirm.  This tutorial here should cover all the other basics on FTP handing in LPCP:

FTP Help in LPCP

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Danielle

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Re: ftp with parked domain problem
« Reply #2 on: December 21, 2009, 10:19:43 PM »
If most of your users use xxx@xxx.com instead, why not make that parked domain the primary domain instead? Then you won't have the issue.