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Author Topic: Problems With Processing AJAX  (Read 404 times)

Offline d3m0n1x

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  • Posts: 1
Problems With Processing AJAX
« on: May 06, 2009, 02:05:15 PM »

I'm a "Basic Plan" user and I just purchased a plugin for my site but they seem to be having trouble installing it.

This is the email they sent me:

"We have checked your host and it appears you have problems with processing AJAX.
So you would need to install 'hash extension'. Please ask your hosting provider to install the extension.
We also need your Cpanel and SSH access info to be able to proceed."

I do not know what I'm supposed to do or how to do it.

I need help!!! :(
« Last Edit: May 06, 2009, 02:09:49 PM by d3m0n1x »

Offline Mitch

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  • Posts: 12625
Re: Problems With Processing AJAX
« Reply #1 on: May 07, 2009, 06:34:45 AM »
Woah, I would be very nervous about anybody that wants you to give them your hosting account passwords or login information.  What is the plugin in question, and where are you having the problem?
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