Our server or any lunarpages hosted sites are not accessible in the philippines, I am managing a dedicated server on your service and cannot access my server from here, I have to go through a proxy ip to even get to this forum and I am not comfortable logging in to our WHM through this proxy ip fearing that it can get hacked.
We have checked on our ISP and they checked everything and said there is no problem on their end, they also instructed me to contact you guys to see if our ip addreses are somehow blocked, which I do believe the case is.
I am in dire need of assistance here beause we are having difficulties with our mails and I am the only person manhandling this situation and now I cannot access the server right in the middle of us having difficulties, this is totally hurting our business right now and it is making us look so incompetent because it is so hard to explain to clients why they can access the server and we cannot. (Note that the clients are not in the Philippines.)
My IP address is 22.214.171.124 and the server is idealhostguam2.com
We are also having attachment problems with this server. I have tried my best to fix this but to no avail (I was doing it when I was able to access the server.) Kindly please check this error also because our clients are already getting agitated, and now this access problem to spice it up.
We also have tried all stuffs we can think of regarding the attachment problem, mailbox size limit, spamassasin issues, ip blocks, whm settings...etc...etc.. but still no avail, please help us.... please..........
Please contact me ASAP on my address * if there is any progress on this, I will also be submitting a ticket support regarding this matter.
* - edited by Mitch