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Author Topic: No return phone calls - are you guys closed?  (Read 2921 times)

Offline vegasheat

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No return phone calls - are you guys closed?
« on: December 27, 2008, 02:59:40 PM »
I've been trying to reach a live person for 4 days now and there is nobody answering the phone over there. I've left three messages on different extensions and no return phone calls either.

katrina1

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Re: No return phone calls - are you guys closed?
« Reply #1 on: December 27, 2008, 09:33:40 PM »
The office is closed for the holiday but there were some phone staff in today. Our normal telephone support hours are Monday through Friday, 6:00 am - 8:00 pm (PST/PDT) but as I mentioned it is a holiday. Our email desk is staffed 24/7/365 to answer tickets.