Can you please provide me with your ticket number for the inquiries you've sent in? I don't see anything in the Affiliate Desk, and I'm wondering if they were lost due to emailing "affiliates" instead of "affiliate" @lunarpages.com. Just PM me your email and I can send you a personal email to get the ball rolling and assist every step of the way.
The thing about coupons is this:
* We say "no coupons" as an easy explanation, because we have what we call "protected coupons" which we provide to affiliates who can bring 60+ sales per month. These protected coupons are unique to each affiliate we give them to and attached to their affiliate accounts so that if one of these coupons is used, that specific affiliate gets the credit.
* The coupons found on our homepage are always 100% safe. "Spring" for example is available for all affiliates as is our new promotion we're launching today.
* We offer several "generic" coupons which all affiliates can use in conjunction with their affiliate URLs. At the moment, the available coupons are: **25offhosting ($25 off 12/24 shared plans), 2freemonths (2 additional months on 24 month shared plans), Spring ($48 off our 24 month Basic Plan), Promo ($48 off our 24month Basic Plan), and win3 (3 free months on 12/24 Windows Plan).
* Any coupon specials for weekend sales are also available to all affiliates.
The easiest way to deter a customer from purchasing the 3 or 6 month plan is to tell them the costs associated. Our 3month Basic plan for example costs $9.95 per month + $30 setup fee + $9.95 to register the domain name. Total upfront cost for 3 months = $69.80. Total yearly costs paying every 3 months = $129.35 (+one time $30 setup fee).
Now look at the cost of the 1-year Basic Hosting Plan: $7.95 per month. Total upfront cost with coupon 25offhosting for 1 full year = $70.40. Or you can buy 2 years for $118.80, which is STILL less than paying for 1 year with a 3month billing cycle.