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Author Topic: HELP! Unable to upload keeps timing out....trace included  (Read 1822 times)

Offline bgtheman

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HELP! Unable to upload keeps timing out....trace included
« on: May 29, 2007, 04:59:57 PM »
Hello, Can anyone help me in contacting someone to resolve my FTP upload issues?  Every upload times out after 3 or 4 files from any of my available connections (work, home).  I have run a tracert and the results indicate a massive slowdown in the pipe.  Please see the trace below:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>tracert www.lunarpages.com

Tracing route to lunarpages.com [209.200.229.4]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  pluto3.lunarpages.com [209.200.229.4]
  2     1 ms     1 ms     1 ms  launchmodem [192.168.1.254]
  3     9 ms     *        9 ms  65.14.248.6
  4    10 ms    10 ms    10 ms  65.14.250.225
  5    25 ms    26 ms    26 ms  ixc01asm-ge-1-2-0.bellsouth.net [205.152.99.30]

  6    11 ms    11 ms    11 ms  axr01asm-so-1-3-3.bellsouth.net [65.83.237.178]

  7    13 ms    12 ms    13 ms  axr00aep-so-0-0-0.bellsouth.net [65.83.238.40]
  8    25 ms    25 ms    25 ms  pxr00ash-so-3-1-0.bellsouth.net [65.83.236.208]

  9    26 ms    36 ms    35 ms  65.83.239.202
 10    97 ms    90 ms    89 ms  eos2-25.cr01.lax02.mzima.net [216.193.255.129]
 11    91 ms    90 ms    90 ms  ge2-lunarpages.cust.lax02.mzima.net [72.37.172.2
6]
 12    84 ms    84 ms    84 ms  pluto3.lunarpages.com [209.200.229.4]

Trace complete.

and to my site address:



C:\>tracert www.mybaquet.com

Tracing route to mybaquet.com [74.50.3.85]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  dewi.lunarservers.com [74.50.3.85]
  2     1 ms     1 ms     1 ms  launchmodem [192.168.1.254]
  3    10 ms     *        9 ms  65.14.248.6
  4    12 ms    11 ms    10 ms  65.14.250.225
  5    11 ms    10 ms    11 ms  ixc00asm-ge-1-1-2.bellsouth.net [205.152.99.26]

  6    12 ms    11 ms    49 ms  axr00asm-1-3-0.bellsouth.net [65.83.237.0]
  7    11 ms    11 ms    10 ms  axr00msy-0-3-0.bellsouth.net [65.83.236.44]
  8    12 ms    12 ms    11 ms  192.205.34.189
  9    73 ms    72 ms    73 ms  12.122.96.82
 10    77 ms    76 ms    78 ms  tbr1.dlstx.ip.att.net [12.122.2.89]
 11    77 ms    78 ms    77 ms  tbr1.la2ca.ip.att.net [12.122.10.50]
 12    71 ms    71 ms    71 ms  gar1.lv2nv.ip.att.net [12.123.199.245]
 13    71 ms    72 ms    71 ms  12.118.228.38
 14    77 ms    76 ms    76 ms  cust-lunarpages.marquisnet.com [208.67.189.246]

 15    76 ms    76 ms    76 ms  dewi.lunarservers.com [74.50.3.85]

Trace complete.


Any help at all would be greatly appreciated!!!  Thank you!

Offline perestrelka

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  • Posts: 1397
Re: HELP! Unable to upload keeps timing out....trace included
« Reply #1 on: May 29, 2007, 08:29:57 PM »
Hi,

Please ensure that you have passive (PASSV) mode enabled in your FTP client.
Kind Regards,
Vlad Artamonov