Good golly I had to dig to find this.
Some of you seem to think that LP owns One Wilshire and uh, no. They don't. They rent ONE floor of one Wilshire. Lp most likly doesn't know all the floor plans, designs and what not nor do they employ electrical or building engineers (why would they when One Wilshire does this?).
Up until the server moves, I did think that, mainly ‘cause I never bothered to really look into it; as long as LP keeps ‘em going a barn suits me. Then I got suspicious, but hey, loft to stall, it’s all good.
I didn’t choose them for their real estate ownership or lack thereof.
Hmm, question: is it the entire floor? My non-LP email server suffered “technical difficulties” (their words) that almost exactly matched the worst of LP’s downtime. That
was my biggest point of frustration, not only could I not get to the forums, I couldn’t check my off-LP point of contact to see if there happened to be an email.
My posts weren’t intended to criticize, but to point out how easy minor details can lead to a big problem and then how you’ve got to be careful in solving it so that you don’t create more, potentially worse problems. Now with Lupine
’s post, I can even more fully understand the cautious pace taken. Yes, bringing them back online is a priority, but not letting the problem spread by acting upon not fully thought out actions ranks even higher.
Maybe it’s because we’re a physical business that extending into the web rather than web-based only. Even if we were a bit further along our development path and were doing on-line sales… meh, we’re currently doing it by hand and I’m pretty sure we’re not going to lose that skill anytime soon. This has served as a good reminder that as we make plans to start selling particular items online, we need to ensure we have a plan ready to fall back to.KJones
and other have summed up my thoughts on “be glad you’re not a brick & mortar business.”
Many point to the DOS attack a few months ago. Is it really fair to use that against LP? It’s not like no other company has even been brought to its knees by them before. Heck, a Fark or Slashdot listing can bring down many a host.
My sincerest condolences to those that lost revenue, I do understand the agony the past 24 hours brought. However, as many have pointed out, no system is absolutely fail-safe. Sure, APUs could be bought for every single server, more complex sensing and loading logic could be built into the generators, a host of things could be done. But each will add cost, and I’ll be honest, if cost was absolutely no issue, we’d likely be elsewhere as would many others I bet. But the pricing and positive support I’ve received and seen outweighs the problems.
That’s just my two pennies, flame ‘em if you want.