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Author Topic: Ticket  (Read 1503 times)

Offline ccton

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Ticket
« on: January 14, 2006, 08:39:02 PM »
Is there any staff would like to check out tickect No. 8807-AGJX-6432 and get back to me asap?

Thanks.

ccton
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Offline GMTurner

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Re: Ticket
« Reply #1 on: January 14, 2006, 10:36:51 PM »
Helpdesk tickets are answered in the order they are received. Remember that once you submit a ticket, do not add anything to it until you hear from support. Adding to you ticket will put it at the end of the list again since it will be marked as being recently received and have to work its way back through the system...

The above information may or may not reflect current policy, opinions, or views since it was likely made almost 10 years ago.

Offline TranzNDance

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Re: Ticket
« Reply #2 on: January 15, 2006, 08:51:20 AM »
You took the words right out of my... hands. :D

Additionally, when staff members are working, they're working on tickets, and not necessarily checking out the forums. So the audience you seek are not necessarily going to see the thread.
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Offline ccton

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Re: Ticket
« Reply #3 on: January 15, 2006, 08:56:51 AM »
The tickect was started by staff, it said(at Friday, January 13, 2006 12:01 PM):
Quote
Please make a decision on how you would like to proceed within
seven (7) days. After seven (7) days, your account will be suspended if no other arrangements are made.
So I think my answer to this ticket should be in a very high priority.

Thanks.
If there is a problem, there gotta be a solution.
www.vicdir.comThe VicDir Info System