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Author Topic: "Aging" in cPanel's email console - Does it work?  (Read 5475 times)

Offline kaon

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"Aging" in cPanel's email console - Does it work?
« on: December 22, 2005, 09:25:06 PM »
Hi all,

In cPanel > Mail > Manage/Add/Remove Accounts, there is an Aging feature.

I just moved to LP from a different cPanel-based host, very similar software setup. Aging never worked there either. It just doesn't seem to do anything...

Has anyone ever got it to work?

Where can I get more info about it?

Thanks very much.
« Last Edit: December 22, 2005, 09:26:51 PM by kaon »

Offline SteveL

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Re: "Aging" in cPanel's email console - Does it work?
« Reply #1 on: December 22, 2005, 11:15:30 PM »
Hi kaon!

I use Aging for my email.  Seems to work without issue. 

It seems cPanel has left the subject of Aging out of their User Manual, but I found this article with some decent explanations of cPanel functions:

http://www.webmasterstop.com/75.html

Specifically about the Aging function, they say:

"AGING - The aging section is used to determine when the server should delete email that has already been read. If a user opts to leave their messages on a server and not allow their email client to delete them, they will build up over time and consume a large amount of disk space. Users can use this option to keep regular maintenance on their email accounts."

I hope this answers your question for you   :thumb:

Offline kaon

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Re: "Aging" in cPanel's email console - Does it work?
« Reply #2 on: December 23, 2005, 02:41:26 AM »
Hi SteaveL,

Thanks, it helps a little to know that Aging does work for you.
My prev provider told me that they weren't sure because very few people use it, and that it was probably a cPanel bug.

I have been monitoring my mailbox for 3 days and nothing seems to be happening.
Aging is was to 1 day.
And the account is auto-checked by a POP client every 10 minutes.
The client is set to "leave-on-server".

Any ideas?

Offline William

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Re: "Aging" in cPanel's email console - Does it work?
« Reply #3 on: December 23, 2005, 09:15:20 AM »
Hi Kaon

Just checking so you didn't miss this part in what Steve said:

"AGING - The aging section is used to determine when the server should delete email that has already been read."

If the email is not flagged as read, it won't be deleted.

Hope this is helpful for you.
William Karlsson

Offline TranzNDance

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Re: "Aging" in cPanel's email console - Does it work?
« Reply #4 on: December 23, 2005, 10:29:39 AM »
FYI, POP mail does not mark messages on the server as read when you read them on a client. To do that, you need to switch to using IMAP.
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Offline kaon

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Re: "Aging" in cPanel's email console - Does it work?
« Reply #5 on: December 27, 2005, 12:06:16 AM »
If the email is not flagged as read, it won't be deleted.

Hi,
If TranzNDance is right about POP clients not marking-as-read when downloading messages, then that would explain why "Aging" didn't work as I expected.
Most of my users use Outlook and Outlook Express.

Offline TranzNDance

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Re: "Aging" in cPanel's email console - Does it work?
« Reply #6 on: December 27, 2005, 12:11:16 AM »
I am right. That's one of the reasons I don't like POP mail.

Outlook and Outlook Express can handle IMAP mail. They would just need to set them up like new accounts and choose the IMAP option.
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Offline GMTurner

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Re: "Aging" in cPanel's email console - Does it work?
« Reply #7 on: December 27, 2005, 07:36:54 AM »
Tranz is correct about the POP3 and aging issues... But, I know in Eudora there is an option to have Eudora delete messages after x number of days. This basically means the email client is handling the issue of aging rather than it being set on the server, so it will work with POP3 connections. I'm guessing there is something similar in Outlook, but not sure...

The above information may or may not reflect current policy, opinions, or views since it was likely made almost 10 years ago.

Offline kbimler2

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Re: "Aging" in cPanel's email console - Does it work?
« Reply #8 on: December 27, 2005, 08:04:47 AM »
in Outlook the option is under the "Advanced" tab in the account set up.  There are 2 options, one to delete after x number of days, and another one to delete from the server after the email is deleted from Outlook.

Offline GMTurner

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Re: "Aging" in cPanel's email console - Does it work?
« Reply #9 on: December 27, 2005, 10:15:04 AM »
I prefer the delete after x days option since some people will keep email forever and never delete it... (I know I have email archives dating back to '96 for various reasons.)

thanks kbimler2 for the info on where to find the option in Outlook :)
The above information may or may not reflect current policy, opinions, or views since it was likely made almost 10 years ago.

Offline stephen.c

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Re: "Aging" in cPanel's email console - Does it work?
« Reply #10 on: December 27, 2005, 03:35:28 PM »
Mail aging is the process in which e-mails will be removed from the server automatically, upon successful log out of a pop3 session. This deletion will only occur if the messages are older then a specified amount of days.

Aging will only work with POP3
Stephen

Offline kaon

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Re: "Aging" in cPanel's email console - Does it work?
« Reply #11 on: December 28, 2005, 09:44:51 PM »
Mail aging is the process in which e-mails will be removed from the server automatically, upon successful log out of a pop3 session. This deletion will only occur if the messages are older then a specified amount of days.

Aging will only work with POP3
To clarify, I think there are (at least) 2 different features that we are referring to as "Aging".

#1. The feature labelled "Aging" in cPanel > Mail > Manage/Add/Remove accounts. As far as I can tell, this is feature on the server that removes old emails from inboxes that have been marked as READ by an IMAP client.

#2. A feature of most POP3 clients, where the messages left on the server for a certain number of days.

I was referring to #1, the cPanel feature, when I started this topic.
I understand that it will only work for IMAP users. Because this server enforced "Aging" only removes messages that have been marked as read by IMAP clients. POP3 does not  change the READ-status of messages as required.

Offline stephen.c

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Re: "Aging" in cPanel's email console - Does it work?
« Reply #12 on: December 29, 2005, 09:55:15 AM »
Refer to my original reply.  :thumb: (works w/POP3 / doesn't work w/IMAP).
Stephen