just wanted to note, that in some cases this can happen on the servers.
When cpanel is updated in some instances, it will overwrite some of the exim settings. This can be fixed with a restore of a backed up exim configuration, or by directly editing the configuration by the System Admins.
if you see errors getting mail attachments such as .URL or .EML attachments, send a ticket to the helpdesk (http://helpdesk.lunarpages.com/index.php
or firstname.lastname@example.org) and we'll investigate for you.
When you do send the ticket include the following:
1. Error message received.
2. Email client you are using (Outlook Express, Outlook 2003, Eudora etc)
3. Are all mail accounts affected? Only one? -- Provide an example email account and password for our testing purposes only.
4. Does the mail attachment get to webmail without a problem, but fails to reach your local mail client?note:
for Outlook 2003 users, yes, by default I believe, it will block attachments, so you need to change the settings, in the Tools > Options menu (I believe this is possible, I don't have Outlook 2003 installed yet -- if not possible, use Garvey's suggestion above)note 2:
if number 4 applies to you, the situation is originating at your computer system. And you can get help for that here, or at the developer site for your mail client. Unfortuantely, we cannot offer that level of support from the helpdesk.