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Author Topic: Helpdesk maintenace - Friday, 28th of June, 11.30PM PDT  (Read 2227 times)

Offline AdrianAvadani

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Helpdesk maintenace - Friday, 28th of June, 11.30PM PDT
« on: June 10, 2019, 12:05:28 AM »
Hello,

The Lunarpages helpdesk (https://support.lunarpages.com) will undergo a maintenance this next Friday, the 28th of June, starting with 11.30PM PDT, part of a switch to a different architecture. The process will take a couple of hours and will render ticket updates, both via email and the helpdesk, impossible as emails sent during this period will need to be resent (they will NOT show up as ticket updates) once the maintenance completes.

An announcement will be made as soon as the maintenance completed.
« Last Edit: June 21, 2019, 02:13:07 AM by AdrianAvadani »
Adrian Avadani
System Administrator Team

Telephone: 1-714-521-8150
Fax: 1-714-521-8195

Offline AdrianAvadani

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Re: Helpdesk maintenace - Friday, 14th of June, 11.30PM PDT
« Reply #1 on: June 13, 2019, 11:37:04 PM »
The maintenance has been delayed and will be rescheduled for another date. As usual, an announcement will be made once we've decided on a timeframe.


Thank you.
Adrian Avadani
System Administrator Team

Telephone: 1-714-521-8150
Fax: 1-714-521-8195

Offline AdrianAvadani

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Re: Helpdesk maintenace - Friday, 28th of June, 11.30PM PDT
« Reply #2 on: June 21, 2019, 01:29:47 AM »
Hello,

The maintenance will go through next Friday night, on the 28th of June at 11.30PM PDT. This thread will be updated with relevant information once available.


Thank you.
Adrian Avadani
System Administrator Team

Telephone: 1-714-521-8150
Fax: 1-714-521-8195

Offline AdrianAvadani

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Re: Helpdesk maintenace - Friday, 28th of June, 11.30PM PDT
« Reply #3 on: June 25, 2019, 11:42:03 PM »
Hello,

The maintenance is no longer necessary and has been therefore cancelled.
Adrian Avadani
System Administrator Team

Telephone: 1-714-521-8150
Fax: 1-714-521-8195