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Author Topic: ZAURAK Emergency Restore - May 09 - 2019  (Read 1501 times)

Offline Jassi

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ZAURAK Emergency Restore - May 09 - 2019
« on: May 09, 2019, 07:14:18 PM »
Dear Customer,

The ZAURAK server requires a restore as the server has hardware performance issue. We have already began the restoration of the machine to a new chassis from the latest functional backup (May 09, 2019), using the Bare Metal restore technique. While we do not have any estimated time for completion for the restore process our best projection would be that the machine will finish the migration in 24-48 hours from now.

You can see the status for this migration at any time in CAP area by logging in with your username and password from our main site, then clicking the Network Status icon. We will continue, in parallel, working on restoring the original machine - updates will be provided as soon as we have them.

If you have any questions, please email on this process.

Thank you for your patience and we apologize for any inconvenience this may cause.

Kind Regards,

Er. Sarwan Singh Jassi
Manager - IT Systems

Lunarpages Internet Solutions
Phone: 1-714-521-8150
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