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Author Topic: Server listed at Spamhaus  (Read 5671 times)

Offline lisam9

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Server listed at Spamhaus
« on: June 25, 2018, 11:21:12 AM »
For the last two days, many of my e-mails have bounced back. This is the link provided: See https://www.spamhaus.org/query/ip/67.210.116.240 . It indicates that this server at Lunarpages has been blacklisted for a botnet infection.

Can this be resolved soon? Thank you.

« Last Edit: June 25, 2018, 11:25:28 AM by lisam9 »

Offline MrPhil

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Re: Server listed at Spamhaus
« Reply #1 on: June 25, 2018, 12:10:46 PM »
Make sure you open a support ticket. Support does not always read this forum, as it is not an official support channel. They may not yet be aware of the server listing.
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Offline lisam9

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Re: Server listed at Spamhaus
« Reply #2 on: June 25, 2018, 01:07:52 PM »
Thank you, but it seems to have been resolved.  :clap:

Offline lisam9

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Re: Server listed at Spamhaus
« Reply #3 on: June 28, 2018, 02:10:47 PM »
Oops, I spoke too soon. I'm now in Day Five of e-mail bouncebacks, and it's been 24 hours since Support told me they were working on it.

They suggested that in the meantime I could use the SMTP address of my ISP, but I use webmail (Roundcube), and I can't see that it's possible for me to change the SMTP server within Roundcube or CPanel. Support has also not answered this question.