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Author Topic: COLOSSUS: Emergency Restore started, June the 14th, 2018  (Read 356 times)

Offline AdrianAvadani

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COLOSSUS: Emergency Restore started, June the 14th, 2018
« on: June 14, 2018, 01:40:58 AM »
Dear Customer,

The COLOSSUS server requires a restore as the server has hardware performance issue. We have already begun the restoration of the server to a new chassis, whilst the original machine is down for repair.

This restore to a new server is being done from the latest functional backup (Jun 11, 2018 5:17:17 AM), using the Bare Metal restore technique. While we do not have an estimated time for completion of the restore process our best projection would be that the machine will finish the migration in 24-48 hours from now.

You can see the status of this migration at any time in CAP area by logging in with your username and password from our main site, then clicking the Network Status icon. If you have any questions, please email support@lunarpages.com on this process.

Thank you for your patience and we apologize for any inconvenience this may cause.

Lunarpages System Administrator Team
Adrian Avadani
System Administrator Team

Telephone: 1-714-521-8150
Fax: 1-714-521-8195

Offline AdrianAvadani

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Re: COLOSSUS: Emergency Restore started, June the 14th, 2018
« Reply #1 on: June 15, 2018, 12:52:32 AM »
Hello,

The original COLOSSUS server appears well and stable following the latest hardware maintenace; we'll keep an eye on it but, for now, the Bare Metal Restore will no longer be used for a switch. Should anything change, we will announce.
Adrian Avadani
System Administrator Team

Telephone: 1-714-521-8150
Fax: 1-714-521-8195