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Author Topic: LP inserting warning into the body of my sent emails  (Read 467 times)

Offline rickei

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LP inserting warning into the body of my sent emails
« on: June 01, 2018, 12:30:21 PM »
whenever I send an email to my clients using gmail, the following text is being inserted in the body of the email in red text
Lunarpages Web Hosting has detected definite fraud in the website at "mailchi.mp". Do not trust this website:

it happens with mailchimp and amazon links
my client thinks I am sending her viruses :(

Offline MrPhil

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Re: LP inserting warning into the body of my sent emails
« Reply #1 on: June 01, 2018, 12:58:31 PM »
I'm not familiar with this, but I did ask some people over on another forum if they're aware of any problems with Mailchimp. I'll report back if they give any information.

In the meantime, I would suggest you look over your site for any signs that someone has tampered with it. Are there any new files that you can't account for? Has anything been updated recently that you can't account for? Have you (or LP) made any updates around the time these messages started appearing? Have all the PCs etc. you use to access your site been swept for malware and viruses? If you clean out anything suspicious (especially keystroke loggers or password sniffers), change all your passwords on everything (after cleaning).
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Offline rickei

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Re: LP inserting warning into the body of my sent emails
« Reply #2 on: June 01, 2018, 07:00:58 PM »
This dosen't have anything to do with a web site or viruses etc.

LP support says...
Quote
Recipients are seeing phrases like "MailScanner has detected a possible fraud attempt from..."
This warning text is generated by MailScanner, a virus/spam/security filter that may be used by a number of your recipients.

In an attempt to warn against possible "phising" attacks, it compares the link text to the actual link. For example:

The following link will NOT trigger a MailScanner warning:
<a href="http://www.example.com">www.example.com</a>

The following link-tracked link generated by IEM WILL trigger a MailScanner warning:
<a href="http://www.example.com/link.php?C=1&L=1&M=928hfg8032r4nlsdf">www.google.com</a>

The following link-tracked link will NOT trigger a MailScanner warning:
<a href="http://www.example.com/link.php?C=1&L=1&M=928hfg8032r4nlsdf">Search Google</a>

Notice that if you have a website address in your link text, MailScanner will try check whether the actual link (at least the domain portion) is the same as the text.

To avoid this issue, you can either:

    turn off link tracking, or
    stop using a URL as the link text.

support says that it's generated by the recipient, but I'm trying to figure out why it says "Lunarpages Web Hosting has detected...." instead of "MailScanner has detected...."

Lunarpages Web Hosting has detected definite fraud in the website at "mailchi.mp". Do not trust this website: https://mailchi.mp/ecb89279a690/s53vqjrv8t-2166209?e=[UNIQID]

it's just a URL to an past newsletter generated by Mailchip, and is 100% safe and is supposed to be used for sharing the newsletter with a friend.

the same thing happens if you send an Amazon affiliate link to someone from an LP hosted email account to a Gmail account.

I've asked on a few other forums too, and just wanted to know if anyone else has experienced this.
With all of the knee-jerk security protocols that LP is implementing lately, I don't know who to trust for answers anymore