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Author Topic: STABILIZE: Emergency restore - April 26th 2018  (Read 4887 times)

Offline AdrianAvadani

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STABILIZE: Emergency restore - April 26th 2018
« on: April 26, 2018, 03:27:23 AM »
Dear Customer,

The STABILIZE server requires a restore as the server has hardware performance issue. We have already began the restoration of the machine to a new chassis from the latest functional backup (Apr 24, 2018 9:00:12 PM) , using the Bare Metal restore technique. While we do not have any estimated time for completion for the restore process our best projection would be that the machine will finish the migration in 24-48 hours from now.

You can see the status for this migration at any time in CAP area by logging in with your username and password from our main site, then clicking the Network Status icon. We will continue, in parallel, working on restoring the original machine - updates will be provided as soon as we have them.

If you have any questions, please email on this process.

Thank you for your patience and we apologize for any inconvenience this may cause.

Lunarpages System Administrator Team
Adrian Avadani
System Administrator Team

Telephone: 1-714-521-8150
Fax: 1-714-521-8195