Lunarpages Web Hosting Forum

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1
Web Site Management / Re: Accidental HTTPS gets blank page.
« Last post by MrPhil on October 17, 2018, 07:34:21 AM »
Just a note that use of SSL (https) is now highly recommended, even if you're not transferring sensitive information back and forth. Your search engine ranking will suffer if your site is still non-SSL (http). Most, if not all, of Lunarpage's servers* now offer free SSL (no need to buy a dedicated IP address or an SSL certificate), so there's really no excuse not to go with SSL.

If you decide to go SSL sitewide, remember to update any application configuration to produce https links rather than http links (as well as canonical tags, resource links, etc.). Also add code to your .htaccess file to change incoming http URLs to https. The following will usually do the job:
Code: [Select]
RewriteEngine on
RewriteCond  %{HTTPS}  off  [OR]
RewriteCond  %{HTTP_HOST}  !^www\.  [NC]
RewriteRule  ^(.*)$  https://www.mysite.com/$1  [R=301,L]
Note that this is forcing www in your domain name at the same time. It's good to be consistent with (or without) www so that search engines don't get confused over which one is preferred. If you want non-www, modify the last two lines above:
Code: [Select]
RewriteCond  %{HTTP_HOST}  ^www\.  [NC]
RewriteRule  ^(.*)$  https://mysite.com/$1  [R=301,L]
Note that subdomains and add-on domains may not work with the above code, and you have to get fancier.

If you are on a Windows server, you may have to achieve this in some other way (.htaccess may be ignored).

* the shared servers, anyway. I don't know for sure about VPS/cloud/private servers.
2
Pre-Sales Questions and Answers / Re: Questions for server?
« Last post by MrPhil on October 17, 2018, 07:19:53 AM »
If you have been unable to find the answers on the lunarpages.com website, which describes various hosting plans, you should send an email to sales@lunarpages.com and ask directly there. Neither sales nor tech support regularly monitor questions asked on this forum, and may not have seen your questions. I (and other moderators) just take care of the forum, and will answer questions if we know the answers.
3
Web Site Management / TLS older versions going away!
« Last post by MrPhil on October 16, 2018, 05:34:20 AM »
There was a news article out this morning stating that all major browsers will drop TLS 1.0 and 1.1 support around March 2020. If your site only supports 1.0 or 1.1, no one will be able to connect with it! Those levels have long been very insecure, and 1.2 has been available for a long time now.

I just ran the SSL Labs test for TLS, and it reports that I have only TLS 1.0 available. Is this test incorrect, or is Lunarpages well behind the curve? Certainly, as soon as possible, all servers should be at TLS 1.2. If LP is still running 1.0 or 1.1 a year from now, I will have no choice but to leave for another host. If we still don't have PHP 7.1 or higher available by that time, that will be another reason to leave.

I'm on server Mizar (an older one, with cPanel).

Update: I just tested with Symantec and High-Tech Bridge tools, and they both report TLS 1.0.
4
Hosting Server Bulletins / JABBAH Planned Move - 18th of October 2018
« Last post by AdrianAvadani on October 11, 2018, 01:12:56 AM »
Dear Customer,

The JABBAH server will begin a planned move to new hardware on October 18th, 2018. This move is required to upgrade the server's operating system from Centos 5.x, which has been phased out for support, to CentOS 7.x. It is important that we discuss any questions you have on the matter with you or your technical team as soon as possible.

The switch is set to take place around 1AM on the mentioned day and will be announced through the 'Network Status' section of https://account.lunarpages.com. We suggest that no significant changes are made to your website after you receive the second notification.


EMAIL
Please understand that this upgrade will increase security levels on your server, including the way your email functions. If you are using software such as Outlook 2013 or earlier, or MacMail while on versions earlier than High Sierra, you will have the following options for your email:

1. Upgrade your version of Outlook to 2016 or macOS to High Sierra 10.13
2. Download and use the free mail software from Mozilla called Thunderbird
3. Use the free webmail option that comes with your account


WEB APPLICATIONS
If your web applications and/or content were developed or formatted explicitly for the CentOS5.x operating system, there may be compatibility issues that you or your development team will need to bring up to date with the new CentOS 7.x operating system. Any PHP scripts that were installed using Softaculous, such as WordPress, Drupal, Joomla!, etc. will be auto updated. Any scripts that were installed manually will be imported into Softaculous and managed through that interface. If for any reason the script that you are running cannot be updated, it will need to be replaced with a script that is. If it is determined that the outdated script poses a security risk to the server, it will be disabled.

We will be updating MySQL 5.6, Apache 2.4 and PHP to the latest stable releases from their respective release trees. In addition to PHP 5.6, we will also provide PHP 7.x using the latest EasyApache installation from cPanel. The move will result in completely giving up on FrontPage extensions, which are now deprecated and have been replaced with WebDAV.

Our design team is available for customers that need assistance with making their website compatible with the new versions of PHP or MySQL. Contact us for a quote at support@lunarpages.com.


JAVA AND RESIN
The Java JDK will be upgraded to the latest stable 1.6 release, whilst the Resin installation will too be upgraded to 4.0.53 - if you have opted in for Java, you will need to ensure that your scripts will be updated to work with these new versions.


BACKUPS
You will want to make sure you have backups of your siteís files, content, database, and custom themes/plugins/modules. These backups should be
downloaded and stored locally. Please do not store them on the server. Due to the nature of the updates that are needed, there will be no extensions granted. If you are unable to, or forget to create your own backups, our system does keep backups for 3-5 calendar days. Any accessible backups will be zipped up and made available to you to download locally through our Managed Shared Hosting program. For all scripts that are auto updated,
we will not allow any rollbacks or restores to previous versions of the scripts you are using.


IP ADDRESS CHANGE
The final step of the upgrade will require that we change the serverís primary IP to 74.50.0.143. Customers that have a dedicated IP will be notified of
their new IP through the helpdesk. In some situations, it will be necessary to clear the DNS cache on your local PC or Mac. It is common for ISPs to cache
websites you frequently visit. For help clearing your cache, please visit https://support.opendns.com/hc/en-us/articles/227988627-How-to-clear-the-DNS-Cache-


SSL SECURITY
Following the upgrade to your server, AutoSSL will be automatically enabled for your account. If your site is not already configured with the https:// prefix, our technicians will be happy to assist you with this.


STATUS/CONTACT
Please note that you may check the current status for this server at any time in CAP via through the 'Network Status' section of https://account.lunarpages.com


Thank you for your patience and we apologize for any inconvenience in the interim. If you have any issues with your site, or need assistance, please contact support@lunarpages.com.
5
Hosting Server Bulletins / MARS Planned Move - 17th of October 2018
« Last post by AdrianAvadani on October 11, 2018, 01:05:01 AM »
Dear Customer,

The MARS server will begin a planned move to new hardware on October 17th, 2018. This move is required to upgrade the server's operating system from Centos 5.x, which has been phased out for support, to CentOS 7.x. It is important that we discuss any questions you have on the matter with you or your technical team as soon as possible.

The switch is set to take place around 1AM on the mentioned day and will be announced through the 'Network Status' section of https://account.lunarpages.com. We suggest that no significant changes are made to your website after you receive the second notification.


EMAIL
Please understand that this upgrade will increase security levels on your server, including the way your email functions. If you are using software such as Outlook 2013 or earlier, or MacMail while on versions earlier than High Sierra, you will have the following options for your email:

1. Upgrade your version of Outlook to 2016 or macOS to High Sierra 10.13
2. Download and use the free mail software from Mozilla called Thunderbird
3. Use the free webmail option that comes with your account


WEB APPLICATIONS
If your web applications and/or content were developed or formatted explicitly for the CentOS5.x operating system, there may be compatibility issues that you or your development team will need to bring up to date with the new CentOS 7.x operating system. Any PHP scripts that were installed using Softaculous, such as WordPress, Drupal, Joomla!, etc. will be auto updated. Any scripts that were installed manually will be imported into Softaculous and managed through that interface. If for any reason the script that you are running cannot be updated, it will need to be replaced with a script that is. If it is determined that the outdated script poses a security risk to the server, it will be disabled.

We will be updating MySQL 5.6, Apache 2.4 and PHP to the latest stable releases from their respective release trees. In addition to PHP 5.6, we will also provide PHP 7.x using the latest EasyApache installation from cPanel. The move will result in completely giving up on FrontPage extensions, which are now deprecated and have been replaced with WebDAV.

Our design team is available for customers that need assistance with making their website compatible with the new versions of PHP or MySQL. Contact us for a quote at support@lunarpages.com.


JAVA, ASP AND RESIN
The Java JDK will be upgraded to the latest stable 1.6 release, whilst the Resin installation will too be upgraded to 4.0.53 - if you have opted in for Java, you will need to ensure that your scripts will be updated to work with these new versions. ASP support has been phased out by ChiliASP and will no longer be supported on ANY of our servers.


BACKUPS
You will want to make sure you have backups of your siteís files, content, database, and custom themes/plugins/modules. These backups should be
downloaded and stored locally. Please do not store them on the server. Due to the nature of the updates that are needed, there will be no extensions granted. If you are unable to, or forget to create your own backups, our system does keep backups for 3-5 calendar days. Any accessible backups will be zipped up and made available to you to download locally through our Managed Shared Hosting program. For all scripts that are auto updated,
we will not allow any rollbacks or restores to previous versions of the scripts you are using.


IP ADDRESS CHANGE
The final step of the upgrade will require that we change the serverís primary IP to 74.50.0.140. Customers that have a dedicated IP will be notified of
their new IP through the helpdesk. In some situations, it will be necessary to clear the DNS cache on your local PC or Mac. It is common for ISPs to cache
websites you frequently visit. For help clearing your cache, please visit https://support.opendns.com/hc/en-us/articles/227988627-How-to-clear-the-DNS-Cache-


SSL SECURITY
Following the upgrade to your server, AutoSSL will be automatically enabled for your account. If your site is not already configured with the https:// prefix, our technicians will be happy to assist you with this.


STATUS/CONTACT
Please note that you may check the current status for this server at any time in CAP via through the 'Network Status' section of https://account.lunarpages.com


Thank you for your patience and we apologize for any inconvenience in the interim. If you have any issues with your site, or need assistance, please contact support@lunarpages.com.
6
Hosting Server Bulletins / WASEDA Planned Move - 16th of October 2018
« Last post by AdrianAvadani on October 11, 2018, 01:01:30 AM »
Dear Customer,

The WASEDA server will begin a planned move to new hardware on October 16th, 2018. This move is required to upgrade the server's operating system from Centos 5.x, which has been phased out for support, to CentOS 7.x. It is important that we discuss any questions you have on the matter with you or your technical team as soon as possible.

The switch is set to take place around 1AM on the mentioned day and will be announced through the 'Network Status' section of https://account.lunarpages.com. We suggest that no significant changes are made to your website after you receive the second notification.


EMAIL
Please understand that this upgrade will increase security levels on your server, including the way your email functions. If you are using software such as Outlook 2013 or earlier, or MacMail while on versions earlier than High Sierra, you will have the following options for your email:

1. Upgrade your version of Outlook to 2016 or macOS to High Sierra 10.13
2. Download and use the free mail software from Mozilla called Thunderbird
3. Use the free webmail option that comes with your account


WEB APPLICATIONS
If your web applications and/or content were developed or formatted explicitly for the CentOS5.x operating system, there may be compatibility issues that you or your development team will need to bring up to date with the new CentOS 7.x operating system. Any PHP scripts that were installed using Softaculous, such as WordPress, Drupal, Joomla!, etc. will be auto updated. Any scripts that were installed manually will be imported into Softaculous and managed through that interface. If for any reason the script that you are running cannot be updated, it will need to be replaced with a script that is. If it is determined that the outdated script poses a security risk to the server, it will be disabled.

We will be updating MySQL 5.6, Apache 2.4 and PHP to the latest stable releases from their respective release trees. In addition to PHP 5.6, we will also provide PHP 7.x using the latest EasyApache installation from cPanel. The move will result in completely giving up on FrontPage extensions, which are now deprecated and have been replaced with WebDAV.

Our design team is available for customers that need assistance with making their website compatible with the new versions of PHP or MySQL. Contact us for a quote at support@lunarpages.com.


JAVA AND RESIN
The Java JDK will be upgraded to the latest stable 1.6 release, whilst the Resin installation will too be upgraded to 4.0.53 - if you have opted in for Java, you will need to ensure that your scripts will be updated to work with these new versions.


BACKUPS
You will want to make sure you have backups of your siteís files, content, database, and custom themes/plugins/modules. These backups should be
downloaded and stored locally. Please do not store them on the server. Due to the nature of the updates that are needed, there will be no extensions granted. If you are unable to, or forget to create your own backups, our system does keep backups for 3-5 calendar days. Any accessible backups will be zipped up and made available to you to download locally through our Managed Shared Hosting program. For all scripts that are auto updated,
we will not allow any rollbacks or restores to previous versions of the scripts you are using.


IP ADDRESS CHANGE
The final step of the upgrade will require that we change the serverís primary IP to 74.50.0.129. Customers that have a dedicated IP will be notified of
their new IP through the helpdesk. In some situations, it will be necessary to clear the DNS cache on your local PC or Mac. It is common for ISPs to cache
websites you frequently visit. For help clearing your cache, please visit https://support.opendns.com/hc/en-us/articles/227988627-How-to-clear-the-DNS-Cache-


SSL SECURITY
Following the upgrade to your server, AutoSSL will be automatically enabled for your account. If your site is not already configured with the https:// prefix, our technicians will be happy to assist you with this.


STATUS/CONTACT
Please note that you may check the current status for this server at any time in CAP via through the 'Network Status' section of https://account.lunarpages.com


Thank you for your patience and we apologize for any inconvenience in the interim. If you have any issues with your site, or need assistance, please contact support@lunarpages.com.
7
Hosting Server Bulletins / MEMRA Planned Move - 15th of October 2018
« Last post by AdrianAvadani on October 11, 2018, 12:37:13 AM »
Dear Customer,

The MEMRA server will begin a planned move to new hardware on October 15th, 2018. This move is required to upgrade the server's operating system from Centos 5.x, which has been phased out for support, to CentOS 7.x. It is important that we discuss any questions you have on the matter with you or your technical team as soon as possible.

The switch is set to take place around 1AM on the mentioned day and will be announced through the 'Network Status' section of https://account.lunarpages.com. We suggest that no significant changes are made to your website after you receive the second notification.

EMAIL
Please understand that this upgrade will increase security levels on your server, including the way your email functions. If you are using software such as Outlook 2013 or earlier, or MacMail while on versions earlier than High Sierra, you will have the following options for your email:

1. Upgrade your version of Outlook to 2016 or macOS to High Sierra 10.13
2. Download and use the free mail software from Mozilla called Thunderbird
3. Use the free webmail option that comes with your account

WEB APPLICATIONS
If your web applications and/or content were developed or formatted explicitly for the CentOS5.x/6.x operating system, there may be compatibility issues that you or your development team will need to bring up to date with the new CentOS 7.x operating system. Any PHP scripts that were installed using Softaculous, such as WordPress, Drupal, Joomla!, etc. will be auto updated. Any scripts that were installed manually will be imported into Softaculous and managed through that interface. If for any reason the script that you are running cannot be updated, it will need to be replaced with a script that is. If it is determined that the outdated script poses a security risk to the server, it will be disabled.

We will be updating MySQL 5.6, Apache 2.4 and PHP to the latest stable releases from their respective release trees. In addition to PHP 5.6, we will also provide PHP 7.x using the latest EasyApache installation from cPanel. The move will result in completely giving up on FrontPage extensions, which are now deprecated and have been replaced with WebDAV.

Our design team is available for customers that need assistance with making their website compatible with the new versions of PHP or MySQL. Contact us for a quote at support@lunarpages.com.

BACKUPS
You will want to make sure you have backups of your siteís files, content, database, and custom themes/plugins/modules. These backups should be
downloaded and stored locally. Please do not store them on the server. Due to the nature of the updates that are needed, there will be no extensions granted. If you are unable to, or forget to create your own backups, our system does keep backups for 3-5 calendar days. Any accessible backups will be zipped up and made available to you to download locally through our Managed Shared Hosting program. For all scripts that are auto updated,
we will not allow any rollbacks or restores to previous versions of the scripts you are using.

IP ADDRESS CHANGE
The final step of the upgrade will require that we change the serverís primary IP to 74.50.0.127. Customers that have a dedicated IP will be notified of
their new IP through the helpdesk. In some situations, it will be necessary to clear the DNS cache on your local PC or Mac. It is common for ISPs to cache
websites you frequently visit. For help clearing your cache, please visit https://support.opendns.com/hc/en-us/articles/227988627-How-to-clear-the-DNS-Cache-

SSL SECURITY
Following the upgrade to your server, AutoSSL will be automatically enabled for your account. If your site is not already configured with the https:// prefix, our technicians will be happy to assist you with this.

STATUS/CONTACT
Please note that you may check the current status for this server at any time in CAP via through the 'Network Status' section of https://account.lunarpages.com

Thank you for your patience and we apologize for any inconvenience in the interim. If you have any issues with your site, or need assistance, please contact support@lunarpages.com.
8
Pre-Sales Questions and Answers / Questions for server?
« Last post by raizen on October 09, 2018, 11:24:07 AM »
Hi, I own sites like <spam link removed> among others and I was looking to buy a dedicated Octa Core server with the lunar, but I have some doubts.

Is the 10T bandwidth referenced on the ad page monthly?

How many Ips do each dedicated server receive?

Can I buy and add more ips?

Thank's for advanced.
9
Introduce Yourself / Hello All
« Last post by hoangnganvy1993 on October 08, 2018, 07:23:56 PM »
Hi,
I am a new member
Pleased to interact with you
Thank you,
Quda
10
I have a business of cloud based inventory management service where I provide small business management service. My client's only keep business data, not any product images or videos. Upto 1000 client which hosting package is best for me. To take an idea about my service you can visit <spam link removed -- Mod.>
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