Lunarpages Web Hosting Forum

Web Hosting Guidance and Advice => E-Mail Troubleshooting and Tips => Topic started by: james_elliot on June 14, 2017, 03:42:16 AM

Title: Attachments deleted
Post by: james_elliot on June 14, 2017, 03:42:16 AM
Hi
Sometimes, attachments to some mails are deleted. I receive the following message:
The original e-mail attachment "<deleted on purpose>"
is on the list of unacceptable attachments for this site and has been
replaced by this warning message.

I would like to get everything when someone sends a mail to me, and I'll deal myself with the attachments.
So how can I stop lunarpages from deleting mail attachments? I have tried disabling spam assassin, but apparently to no avail...
Thanks
Title: Re: Attachments deleted
Post by: MrPhil on June 14, 2017, 05:48:15 AM
Just to check who might be doing the deleting, do you have any antivirus/antimalware software running on your PC? If so, can you configure it to only warn about, not delete, attachments? Just something to check before you pin the blame on SA.