Lunarpages Web Hosting Forum

Web Hosting Guidance and Advice => Lunarpages Beginner Assistance => Topic started by: on October 03, 2003, 07:48:16 PM

Title: "Can't get remote folder info"
Post by: on October 03, 2003, 07:48:16 PM
Not only am I a newbie, but I'm not feeling very smart.

So far I cannot figure out why my page revisions at the local level do not automatically update at the remote level.  I am using Dreamweaver MX 1992.  In the Site Definition Menu/Remote Folder, I have checked "Automatically upload files to server on save."  The [non] execution of this command is at the source of my problem;  the issue appears to be one of [non] handshaking.

Here's the sequence:  after making my changes in DW at the local level and issuing the save command, eros tries to update that file on my [remote] website;  failing this, it comes back with with this error message: "An FTP error occurred; cannot get remote folder."

Thinking the problem was at the local level, I thoroughly checked out my Site Definition Menu : the remote host tests successfully in the REMOTE INFO menu:  "Dreamweaver connected to your web server successfully."  Ditto for running the same test in the TESTING SERVER menu.  Obviously, the problem cannot be at this level.

After checking and re-checking my settings and all, I don't know where else to look.  Could the problem be with my site root URL?  HTTP://  [I've tried variations of this to no avail.]

So I turn to you, kind reader, for enlightenment.  What am I doing wrong?  Thanks.  David
Title: "Can't get remote folder info"
Post by: stephan on October 04, 2003, 05:06:40 AM

Make sure that you don't put "public_html" on the end.

That is where you put your files, but will point to the files inside that directory anyway.

In the link you posted, there was a . in the wrong place, and it was missing a / should work fine :-)

By the way, if you rename your _index.html file to index.html (in lowercase), it will be the default page when someone visits

I hope that helps.
Title: Thanks, Stephan, but . . .
Post by: on October 04, 2003, 02:06:49 PM
I REALLY appreciate your prompt response and ideas.  I have tried them . . . alas to no avail.  The root problem perhaps is different from how I perceive and describe it, and/or . . .

For the time being, I have devised a work-around to synching the automatic updating of the local site to the remote site, until such time as I have the smarts to tackle it again.

Meanwhile, a new bug has arised with the LINKAGES of my site . . . post under 'Beginner' in about 10-15 minutes.

Again, THANKS.  Last night I perused all the archived 'Beginner' files back to May 2002, and was VERY impressed by the quantity and quality of your feedback, Stephan.  Thanks for all you do for all of us.  edam
Title: "Can't get remote folder info"
Post by: stephan on October 05, 2003, 03:43:59 AM
Thanks :-)

I'll take a look at your other post now.
Title: "Can't get remote folder info"
Post by: TWebMan on October 05, 2003, 04:16:22 AM
You want to put /public_html/ in as the remote folder, and set PASV mode in the remote settings for that site in Dreamweaver.

Take a look at as it may help.  Start with the first link there.
Title: "Can't get remote folder info"
Post by: on October 05, 2003, 04:19:07 PM

You HAVE been BUSY.  

I saw your latest post here just a moment ago when responding to your previous post on the 'tab' matter.

Sorry for missing it earlier.  

I'll get back to it as soon as I finish taking your previous advice concerning eliminating uppercase letter and word spacing from my file names and directories.  I have a ways to go . . . but will get back to you in due course.

Again, I cannot thank you enough, Stephan.