Lunarpages Web Hosting Forum

Specialized Hosting Needs and Services => Reseller Web Hosting at Lunarpages => Topic started by: Admin on July 11, 2005, 12:35:36 PM

Title: Resellers
Post by: Admin on July 11, 2005, 12:35:36 PM
We are considering developing a reseller program and would like feedback on what you would like to see in this program. What is important to you? What can you live without?

We will eventually start a newsletter to keep interested parties apprised of the developments. Open dialog regarding what you would like to see is encouraged.

Thanks for your assistance.
Title: Re: Resellers
Post by: RickJ on July 12, 2005, 02:34:05 AM
What is the difference between a reseller program and the current affiliate program?

Is it is simply that a reseller actually gets people signed up with LP as opposed to just referring and recommending LP?

Thanks, Kathleen!
Title: Re: Resellers
Post by: Lupine1647 on July 12, 2005, 11:32:12 AM
You could think of a reseller account as a mini webhost on a webhost.
Title: Re: Resellers
Post by: RickJ on July 13, 2005, 02:02:13 AM
Thanks Lupine.  I did some surfing (yes, should have done so first, I know!) and see now how some LP competitors do it. to try to answer Kathleen's first post, I will just comment on what I saw:

1. Great idea.  Customers who love thier host might be some of their best sales people.
2. I see some of them have other than their "main" plans in the reseller program.  I would want to only deal with LP's advertised plans.
3. I'd want a very simple user interface for every phase of the program.
4. I see "pricing tiers" are common, as in "pay more, get more".  ...I wonder if a no cost option might be considered.

I definately look forward to checking it out once it's in place.
Title: Re: Resellers
Post by: TreyG on July 13, 2005, 10:47:29 AM

My name is Trey Gardner & I am the new head of marketing over here at Lunarpages. In the past I have helped to structure & build a successful reseller program at another large host. I have always found that offering webmasters a reseller option with special pricing, features and support have been beneficial to the webmaster as well as the web host. I believe that by helping to grow our partners businesses and services have ultimately been a win win for everyone and I have many thoughts on how we can help our resellers gain terrific success.

Right now we are working on an interface that will support all of our customers but will also allow us to customize for resellers. That part of the equation is in the works.

We are looking to have a pricing tier and we are determining what those rates will be.

In terms of only dealing with LP's advertised plans, we have thought about offering smaller & larger plan options for our resellers. Is there some reason that you would like for us to stay with the current plans? The smaller or larger plan features we had in mind would most likely stay the same, just the amt of space or bandwidth would change.

I would love your thoughts or the thoughts of anyone else who may be interested in our upcoming reseller program. I also welcome preferences on any other areas of interest or concern for our future reseller program. The more information that we gather, the more enlightened we will be as we will build out this program which ultimately will make this program stronger for everyone involved.

Some topics you may want to consider are:
Control Panels
Rates/cost ($0 cost is probably not an option but if you see a plan structure out there on                     the internet please forward that to me.)

Any other topics you would like our community to think about please send a note to me & everyone else who may give us their consideration for this program.

I greatly appreciate your help and I look forward to developing our reseller program with all who are interested.

Thank you,
Trey Gardner
Title: Re: Resellers
Post by: RickJ on July 14, 2005, 02:39:53 AM
Welcome to Lunarpages, Trey.  I wish you success in your new position. 

I do have some experience in general sales and mlm, but am not at all familiar with how it works in the web hosting please pardon me in advance if some of the below cannot be considered in this business.

1. The Plans in general.
I recognize that varied plans of some sort are necessary...assuming LP will continue to market the "main" plans from in the varied ways that they do.

a. I'd at least hope that it's still "Lunarpages" in name.  When I saw competitors offering hosting by "sister companies" in their reseller program, I was turned off.  I think Lunarpages is I'd want to market Lunarpages, not SomeOtherSonOfAdd2Net.

b. I think you can also include your current plans...maybe at just a pittance for "commission".

c. Offer a good plan for the person who's only interested in text and pics on their website - Without the "flash and bang", bulletin boards, etc...

2. Pricing tier.
I think if you figure it into the equation, you can have a zero cost plan.  Of course it would offer the least commission.


I'm convinced LP is a great host, so am sure you'll come up with a good plan...and I do hope others with experience in web hosting reselling will pipe in to help make it great.
Title: Re: Resellers
Post by: williamconifer on July 14, 2005, 09:52:56 AM
Yes Please!!  Frankly it's about time.

Here's what I want:

Version 1 (linked accounts):

I would like to be able to set up many Shuttle plans UNDER a master account that is me.  This way I can log into my master account and at a glance see all my sites that I am managing.  From this interface I could then go to the cpanel admin stuff for any of my sites.  Ideally the more sites I purchase and link together the cheaper my monthly per site cost would be.

Also I want to be able to offer my clients a "pseudo-admin" email log-in that is like a stripped down version of Cpanel where they can only add/delete/edit email accounts. Typically this is the only admin tasks that my clients ask for that they can actually do themselves.  I would also like to brand this "pseudo-admin" area with my company name.

BTW, this reseller version I have mentioned is very much like Crystal Tech hosting which I use when I need Windows hosting (which isn't often).

VERSION 2 idea (Sub accounts)

Allow me to create as many add-on domains off of my reseller account as my HD space and bandwidth can handle.  However I would like to be able to create secondary users with permissions so I can have a client log- in to their own stripped down version of Cpanel to add/delete/edit email accounts for their sub site/account.

In this version I want the freedom of a dedicated server (or virtual server) without the complexity of machine/os admin (meaning no unix commands needed).

Bottom line:

My clients are paying me to develop web solutions and they also want me to just take care of the hosting details.  They just want it to work.  I want to simplify my admin while easily extending my hosting space for my  clients.  Creating subusers with permissions that can only access email admin for their associated account would be sooooo wonderful.  Obviously cost is concern also.

The one thing that has kept me at LP is your support which is superb.  However my business is growing and I realize that I will need to find a host that will make it easy for me to expand my hosting services to my clients and more importantly easily manage them. 

Thanks for this timely thread.  I was actually logging on to gripe about the lack of this kind of account solution.

jack hughes 
Title: Re: Resellers
Post by: RickJ on July 14, 2005, 09:55:29 AM
I like version 1 much better than 2.
Title: Re: Resellers
Post by: TreyG on July 18, 2005, 08:58:58 AM
Rick & Jack,

Thank you for your comments on what parts of a reseller system that you would need. Rick, I do think that Version 1 of Jack's comments would be what we are looking to initially roll out with. Version 2 may take more planning & a longer time table to get going.

We are currently working on a back end system that will tie all of your account's together & will allow you to login from a central master control panel. We felt that this was essential for us to get up & running to support our multiple account users & ultimately our resellers. Branding the cpanel system to your company may take a little longer but it is something that we'd like to b able to offer.

As far as our support, I can assure you that we will put as much emphasis into our communications and working with our resellers as we do our regular clients. In all likelihood the reseller would be the first line of support for the client & then if there was an issue that could not be handled directly by the reseller, that reseller would contact Lunarpages reseller division to have any matters solved. Was this what you might have been thinking as far as the customer support? Please let me know.

Also please get back to me with any other thoughts that you may have for this program.

Title: Re: Resellers
Post by: williamconifer on July 19, 2005, 06:46:44 AM
Good news Trey, thanks.

As far as support goes, I want my clients to come to me.  That is what they are paying me for.  I  in turn I want to be able to go to you folks for support  when I need it just as it is now.

Thanks again

Title: Re: Resellers
Post by: williamconifer on July 19, 2005, 06:51:12 AM
Here's another idea:

Assuming Ver 1 above.  I would like to be able to purchase upgrades to my linked accounts online this way if I need an extra mysql database I can just order it and get back to work.  Also I would like to be able to create/pay a new linked account (for my account) from my master account.

Title: Re: Resellers
Post by: TreyG on July 19, 2005, 10:25:19 AM

Your version of support is exactly what I had in mind where we have several dedicated reps here for you to contact if you ever get stuck and also a news section to give you updates on any issues we might be experiencing or any upgrades so that you can be informed of recent developments should your clients contact you for anything. That way you wont have to feel like you are in the dark & you can relay accurate info to your client in real time.

In the master control panel we will work to have the ability to purchase packages and upgrades through that control panel to make everything easy & streamlined for you.

Let me know if you have any other thoughts.

Does anyone else have any other thoughts or ideas? I want to make sure that this reseller program works for all of our resellers and really caters to the needs of webmasters trying to make good money with hosting.

Title: Re: Resellers
Post by: RickJ on July 20, 2005, 02:34:32 AM
Trey, your efforts are due applause.  I am positive that the gurus here who know much more than I will help you come up with a good and successful Reseller plan.

Keep up the good work :thumb:.  I am excited to see what comes out.
Title: Re: Resellers
Post by: TreyG on July 20, 2005, 07:39:20 AM
Thanks Rick, I am hoping to hear from more people about their needs & requirements here in the coming weeks.

Have a great rest of the week,
Title: Re: Resellers
Post by: Don Gawgon on July 23, 2005, 11:18:21 PM
Excellent! I strongly suggested a reseller program to a support rep last year and was kinda pissed that the answer was a robotic "no" and "here, again, is  the terms of our affiliate program."  Williamconnifer's "bottom line" is basically the same as mine. Also, each account that a reseller sells should not have to have different credit cards associated with them as the affiliate program does.

 However this is done, the goal is to allow me to invoice my clients for both web design and hosting services without them having to deal with a 3rd party, Lunarpages. In turn, I pay Lunarpages for its hosting services. Most of my clients are non-technical and don't want to deal directly with the host or see a cPanel.

Finally, there should also be a way to move existing accounts into the reseller program.   

Looking forward the reseller program. Do you have an ETA on this as I have a client I need to switch over to LP.
Title: Re: Resellers
Post by: williamconifer on July 24, 2005, 07:08:44 AM

just another quick thought on pricing:

I would like to see a discount tier based on how many accounts I have under my master reseller account.  Here is the discount tier for Crystal Tech (wintel based host):
First     N/A
Second    3%
Third    6%
Fourth    9%
Fifth    12%
Sixth    15%
Seventh 18%
Eighth    21%
Ninth    24%
Tenth    27%
Sites 11+ 30%

The first account is considered your own website account.  What I like about the this is that it allow me to get a "free" site to use with probono work I ocassionally do.  Let me explain.  If I sign up 7 Shuttle accounts at $8 ea per month and get an 18% discount per month that = $10 or roughly the equivilant of 1 shuttle account for free per month.

Please keep in mind that I am not trying to do anything subversive by bringing up another hosts name here.  My wish for the past year is for LP to be more like CT in the reseller dpt and that would make LP the ideal host.

thanks again
Title: Re: Resellers
Post by: williamconifer on July 24, 2005, 07:19:19 AM
Another note:

I am an active member of the Mambo CMS community and Mambo hosting is a topic that comes up a lot at  LP is a name that comes up favorably a lot.   A reseller friendly LP that is as Mambo friendly as LP already is is good news for Mambo community members like me and thousands more around the world.

for instance there is a couple mambo components that are in dev. that works with CPanel so when a Mambo user is created an email account for that server is created also.  i have tested it only once and had troubles with it, but that is of course just part of the dev cycle in the open source world.  I bring this up because a Mambo Cpanel email creation component and LP would be an absolute killer combo for LP to market.  I would reccomend that LP contact the developers of this component and contribute to their efforts or have LP start your own project.

In case you don't know Mambo is the fastest growing open source CMS platform out there.  Waaay more secure and professional than the "nuke" iterations.  Mambo on LP is currently a wonderful experience. 

Well enough preaching.  thanks again for your efforts.

Title: Re: Resellers
Post by: TreyG on July 26, 2005, 10:15:19 AM

Thanks for getting back to me. You will be the admin in effect for all of your sites & we will charge you & then you can mark it up & sell to your client. We already have a generic DNS setup so that they cannot find Lunarpages on a whois. We will also be creating a way to move existing accounts into the program, from my experience this will be somewhat development/labor intensive & will probably need your help as well but in the end we will be able to get all of your accounts under 1 roof. We are shooting for August-September over here & all of us are looking forward to being able to roll this out for you.



My thought was this... for the shuttle plan. First 3 accounts are regular rate($7.95/mo). 4-10 goes to $6/mo for hosting and after the 10th account all future accounts + the renewal of the previous 10 accounts are $5/mo. This pricing is not yet approved by Kathleen but it is in discussion & is being floated for 1yr purchases of our Shuttle account. How do these rates compare to what you had thought about?

Funny you should mention MamboForge as my IT dir also mentioned the forums in there. I am glad that we have a good reputation in that community and I would love to talk with anyone in that forum who may want to look at a Lunarpages reseller program. If you see any one in there that would like to join this discussion please send them our way if you would not mind.


Title: Re: Resellers
Post by: williamconifer on July 27, 2005, 08:46:47 AM
So if I have 20 accounts under my reseller account then all 20 would be at $5.00 per account per month? If so this sounds very fair to me.  If I had 5 accounts then would all five be at $6.00 per account per month (my preferace) or 3 accounts t $7.95 and 2 accounts at $6.00?

You actually may want to use discount percentages so I could mix voyager and shuttle accounts together.

Thanks again for efforts on this.  I can't wait to get started with it.

Title: Re: Resellers
Post by: TreyG on July 27, 2005, 02:35:01 PM

Yes that is the rates that we are floating around at the moment although that may change. Also if we are going to incorporate the shuttle & Voyager accounts together in a reseller system then we would have to look at a % price break like you mentioned.

For now though we will keep discussing & looking at what our developer community might like best and come up with the best overall formulation.

I am also very excited and cannot wait to bring this to you & our other potential resellers.

Thanks for your feedback here,
Title: Re: Resellers
Post by: RickJ on July 27, 2005, 02:45:31 PM
I've been watching this with interest.  I am happy and impressed that LP is taking such an interest in it's current customers' opinions before implementing the plan.

Great work LooneyPages!!
Title: Re: Resellers
Post by: TreyG on July 28, 2005, 09:23:18 AM
Thanks Rick & if you see anyone out there in the forums who you think may have an interest in contributing or in becoming a reseller of LP here in the future I would appreciate it if you would point them toward this forums.

Thanks again,
Title: Re: Resellers
Post by: RickJ on July 28, 2005, 03:15:48 PM
I will.

...LunarForums is a great place to start, but as you can probably see, only a very, very small percantage of LP customers are active on the Forum.

If I were LP I'd construct a thoughtful survey about what's important and what's not...and include something that will confirm who has experience in reselling web services...and send it to each customer. I bet you'd get 3-5% return on it...or about 1800 responses.

...just my [admitedly potentially worthless] opinion :love:

Title: Re: Resellers
Post by: TreyG on July 30, 2005, 09:26:07 AM

I agree with messaging our customer base as there are probably more than a few webmasters in there that would be great for the reseller program.

Having said that, we're going to roll out next week with a soft launch & we are looking for some beta testers. The beta testers will help us move forward the design of the reseller plans and help us work out the bugs.

I'd like to have developers who have been working with hosting for 5+ years, or at least has an advanced knowledge of hosting and are willing to help us develop this program.

If you are interested or if you know someone who might be interested please email me at

Thanks & I look forward to working with you,

Title: Re: Resellers
Post by: Peekaroo on July 30, 2005, 10:24:23 AM
The reseller program does sound appealing.  I have yet to participate in such a program and ,as a result, know little about how potential customers would interface with the program.

With that being said, will potential customers have access to a sign-up area branded with the reseller name, or will the reseller conduct business with LP via an administrative panel to purchase the new customer account? 

With either of the above scenarios, will LP provide hooks for accepting credit cards?  If so, will the credit card charges for new customers be issued in the name of LP or the reseller?

Just curious.  This has "peekarood" (pardon the pun) my interest.   :D
Title: Re: Resellers
Post by: TreyG on August 03, 2005, 11:35:18 AM
In our first version the reseller will purchase accounts from LP & then mark up & sell to the end user. The end user will pay the reseller directly. In the future we probably will advance another program where the reseller has a site that they market & have customers buy directly through that site (like LP does currently)

We probably will not be rollig out with Hooks for credit cards ( not entirely certain what you mean by hooks but best guess is some way for end user to pay LP directly, although through a different DBA) we may have something like this in later versions.

Thanks for the questions,
Title: Re: Resellers
Post by: scanman20 on August 28, 2005, 06:23:33 PM
Bump. Any news on this?
Title: Re: Resellers
Post by: Steve Hurst on August 29, 2005, 04:30:51 PM
I have a question on how you will handle billing resellers who have multiple accounts started at different times. Would you bill one lump sum renewal fee yearly, or would the charges be separate for each sub account?

I would prefer to get one lump bill, but invoice my clients when their renewals are up. Otherwise I would have to prorate a first year fee for them based on when my account renewal is up, and then invoice everyone at once yearly. There are pros and cons to both, I guess - prorating just seems kind of unconventional. But I don't want to be responsible for the accounting involved in keeping track of when each client's year is up. Maybe an automated email reminder for each sub-account when their renewal is up?
Title: Re: Resellers
Post by: TreyG on September 07, 2005, 08:47:35 AM

Renewals will probably be just like your renewals now, at various times based on when you signed up. This usually also coincides with the domain renewal date, not always of course. I am sure that if you had say 10 or more accounts & wanted to have 1 billing date for all 10, that our billing department could work with you on something like that during low volume hours.

As far as keeping track of renewals we are going to utilize the new CAP that was launched in July which will show you alerts when you have a domain or hosting account which is coming up for renewal. That way the system will keep track for you & then you just have to remember to periodically login & check the status to know who you will need to bill soon.

Please let me know what you think,
Title: Re: Resellers
Post by: ComputerLady on September 07, 2005, 10:31:03 AM
I've been with Lunarpages for a year now, and was rather surprised to see you have not had a reseller program prior to this. Count me as quite interested!

Have begun moving some of my customers desiring more advanced functions over to Lunarpages already. I'm sick of putting up with questionable customer support and help! Though I've been doing web design/development for quite a while now, getting some of this software to interact as desired can be quite a challenge. These forums have been very helpful to me in how to resolve those sticky challenges...

Title: Re: Resellers
Post by: spevak2 on September 22, 2005, 07:35:55 AM
I am new to the forum but have been a LP customer for over a year.  I have been interested in starting a web business and am interested in this discussion.  Would like to be notified if, when, it is rolled out.


Frank Spevak
Title: Re: Resellers
Post by: psykik on September 22, 2005, 11:24:55 AM
I have a few reseller aside from a shared lunar plan

things that would be nice and attract costumers are:
-a billing client (clientexec, modernbill)
-enom account
-WHM (though I'm getting more and more interested in HSphere panel for a cluster-type system)
- all the usual other stuff ;)

anyway just some thoughts on what I think would be considered a good deal.

Title: Re: Resellers
Post by: stephan on September 24, 2005, 09:59:14 PM

The reseller plan comes with WHM access. It does not let you reboot the server, we take care of looking after the servers for you, but you can edit your customer accounts using it. :thumb:

Thank you for the other suggestions, I'm sure they will all be considered.
Title: Re: Resellers
Post by: skamfroj on September 26, 2005, 07:12:26 AM
can i create a new type of plan with my own pricing.. dont just reselling the shuttle & voyeger plan.. like the reseller deal of other hosting company.

Title: Re: Resellers
Post by: stephan on September 27, 2005, 02:46:22 PM
You can only resell the Shuttle plan by the way, not Voyager (at the time of writing).

You can customise the Voyager plans  if you want. The Shuttle plans now come with so much space and bandwidth, I can't see how you would want to customise them, but we will have an option for you:

You can order a dedicated server from us, then make up exactly the kind of plan you like, that might be better if you want even more options. We have 3 different sizes of dedicated server, and you can also cluster them if you like.

[edited because I wrote "Voyager plan by the way", instead of "Shuttle plan by the way]
Title: Re: Resellers
Post by: Danielle on September 27, 2005, 04:42:26 PM
Hi skamfroj,

I wanted to clarify how the Reseller plan works. Right now, it is a basic plan which is detailed here:

We currently have no other plans available but will in the future.

For the pricing, it is reduced based on how many accounts you purchase, and you can email us at or (both addresses go to the same location on the Help Desk) for details on exactly how the plan is setup.

For the accounts you resell, you can certainly re-price the plan for individual users, but the basic package is set for the configuration. You cannot modify the basic package itself, although you are certainly free to purchase additional addons like extra databases, a dedicated IP, extra addon domains, and so on for each account you purchase under the Reseller package.

Again, you can email us for questions, or we can even call you to discuss the plan if you email us your phone number and the best time to call from between the hours of 7am-5pm Pacific time.

Title: Re: Resellers
Post by: Creed on October 07, 2005, 06:28:17 PM
here is a basic run down of my current reseller package....i would switch if i got more for less...

24 HOUR LIVE SUPPORT (this is a BIG deal to me)
10gb of disk space
100gb bandwidth
1 Deticated IP
3 Deticated IPs if I bought a year...(which i did)
Web Admin
Sub-domains    UNLIMITED
E-mail direction    UNLIMITED
E-mail auto reply    UNLIMITED
Spam filters    
Web mail client    
FTP accounts    UNLIMITED
Access .htaccess
Name server    
MySQL databases    UNLIMITED
HTTPS feature    
Visits stats - Webalizer    
Web server log files    
Customized error pages
Extra BandWidth    $0.50 a gig

Monthly charge    

6 months    


this comes with cpanel, whm, fantastico, blah blah blah

script library to auto load any of the following and updates as they come out

Fantastico support for the following
           Control Panel Home
        pMachine Free
          Content Management
        Mambo Open Source
          Customer Relationship
        Crafty Syntax Live Help
        Help Center Live
        PHP Support Tickets
        Support Logic Helpdesk
        Support Services Manager
          Discussion Boards
        OS Commerce
        Zen Cart
        ViPER Guestbook
          Hosting Billing
        AccountLab Plus
          Image Galleries
        4Images Gallery
        Coppermine Photo Gallery
          Mailing Lists
          Polls and Surveys
        Advanced Poll
          Project Management
          Site Builders
        Soholaunch Pro Edition
        Templates Express
          Other Scripts
        Noahs Classifieds
        Side menu appearance
        Email notifications
        Installations overview

through WHM i have control of making whatever hosting plans i want, however i want them, edit accounts, check server stats/status, ban IPs, ban accoutns, plus tons of other features

if you have all this stuff and maybe even more scripts/fantastico support, better price/space/bandwidth and maybe even some sort of special where if you buy a year reseller you get a free (private) domain for life/deticated IP

like i said...i pay 33 bucks a month for all the above plus more that i jsut can't really explain...if you could beat would have me for life

(and BTW..this is actually their second smallest reseller plan...and they will also offer customized plans...for what ever the resellers needs may be)

also...i pretty much have control over all my clients...i can add databases (and so can they if they need to)...i pretty much run everything and the only thing i have to ask my host for is if there is a problem.  I saw in another thread here that in order for a client to get a new database, i would have to send in a support ticket?...that is just not doable for me...a reseller (if not the client him/herself) should have total control over adding databases and the like...
Title: Re: Resellers
Post by: skamfroj on October 10, 2005, 12:50:57 AM
where is that reseller? can i have link. (PM me) i would like to see wht other plans they have.

i would like to have a didecated server.. but currently i cant afford it yet..
i would like to have hosting / domain reseller company. provding packages like 200mb space and 2-5gb bandwidth... basically for small time websites.
Title: Re: Resellers
Post by: Creed on October 10, 2005, 01:44:18 PM
forgot to ask this in my post two above this one...

is there any chance that these things will be implemented in your reseller program?
Title: Re: Resellers
Post by: Creed on October 22, 2005, 01:39:16 PM
no answer?
Title: Re: Resellers
Post by: Admin on October 22, 2005, 03:07:53 PM
Our reseller plan specs can be found here:

We have no immeidate plans to modify or add to what we offer.  However, we will likely add more reseller options with time.  There is no firm date for this nor can I release what those plans may be.
Title: Re: Resellers
Post by: skamfroj on May 06, 2006, 03:19:09 AM
i would like to make some thing like this :
plan with 100mb space + 5g bandwidth for $1 a month or less.. will be selling it to small business or people for their personal pages.
annual payment of $10-$15 with domain name (tld)
Title: Re: Resellers
Post by: stephan on May 07, 2006, 04:34:47 PM

For custom designed plans, you would need a dedicated server. We don't have plans at the moment to change the reseller plan, although you can always e-mail your suggestions to

Generally speaking though, $1 or less for a hosting plan would be so cheap that you woudn't make any profit reselling it. Domain names cost as much as your annual payment, and if you have to include providing web hosting, I can't see where you profit would come in, as you would have to pay for the server space from us, then still leave enough to make it worth your while.

I have seen hosts with prices that seem too good to be true. In my experience they usually are.
Title: Re: Resellers
Post by: krkalaf on July 09, 2006, 08:26:59 AM
I have several accounts with LP that I had migrated from the Verio reseller program for various reasons.
I am happy to see LP develop a reseller program and I am migrating accounts to it one at a time starting this month.
I have a couple of questions.
Is there a help file for this new program yet?
I was told add-on domains where not offered with the reseller program, however, I see a feature for sub-domains. I've always been a little confused about the differentation between the two.

Title: Re: Resellers
Post by: GarveysIT on July 09, 2006, 08:42:19 AM
there is a link in my signature regarding understanding addon/sub domains and the difference between them, hope this helps :-)
Title: Re: Resellers
Post by: doctrax on November 16, 2006, 05:35:12 PM
Has there been any thought or development on including Windows plans for reseller accounts?
Title: Re: Resellers
Post by: Lupine1647 on November 16, 2006, 06:11:48 PM
To my knowledge, there are no plans to offer Windows Reseller packages at this time. You can get a Windows dedicated server and resell the space & bandwidth.
Title: Re: Resellers
Post by: Kinpolmo on October 21, 2008, 09:12:49 AM
To my knowledge, there are no plans to offer Windows Reseller packages at this time. You can get a Windows dedicated server and resell the space & bandwidth.

you mean as in setting up virtualization on it and sell pieces of the proc basically?
Title: Re: Resellers
Post by: qf-design on November 01, 2008, 01:26:18 PM
hope you develop a system for acc - clients exec to control - suspensions -- notices - mass mailing etc.. to help us - resellers - control our business .. as it is now like a bold area for confusion and errors and multiple suspensions over not clear billing cycles