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Scripting Languages Hosting Help => C++ / PERL / CGI Support => Topic started by: dezign2 on April 12, 2004, 12:37:05 PM

Title: Php script and LP email disfunction
Post by: dezign2 on April 12, 2004, 12:37:05 PM
I would like to know if anyone can explain why my php script works perfectly when directed to a hotmail and prodigy email address but does not work fully when directed to 2 LP accounts.

On my site www.birtht.com I had someone create a php form mail script that has a 3 part form to fill out. The form can accomodate personalized birth information for up to 3 babies. Upon testing, if I fill out information for (1) baby only, I get a return email. However, if I fill out the information for 2-3 babies, an email is not generated. There are no error messages either. I just don't get an email. :-?

Then, when I redirect the form to a hotmail address or a prodigy address, an email is generated whether I fill out info for 1-2- or 3 babies.  :yey:

Obviously, the form works, right??? Can this be a conflict with LP???

I have contacted LP Tech support and have gotten the run around.  :whip:

If anyone has any idea as to what could be causing this I would deeply appreciate the input.

Thanks,
Title: Php script and LP email disfunction
Post by: obsydi2 on April 12, 2004, 12:44:47 PM
We'd have to see some code to have any chance of helping.

 - Virgil
Title: Php script and LP email disfunction
Post by: w98 on April 12, 2004, 12:59:57 PM
Yep, I concur with Virgil. I have PHP-generated Emails coming to my LP accounts just fine, we'd need to see your code.

-id
Title: Php script and LP email disfunction
Post by: dezign2 on April 13, 2004, 06:39:01 PM
Here is the code for the php form mail.

Let me know what you think.


Code: [Select]

";

// foreach ($_POST as $key => $value)
// {
// if ($value != "")
// {
// $message .= "$key" . stripslashes(nl2br($value)) . "";
// }
// }

$message .= "Name: " . stripslashes($_POST['name']) . "";
$message .= "Email: " . stripslashes($_POST['submit_by']) . "";
$message .= " ";

$message .= "BABY #1 INFO";
$message .= "BABY NAME: " . stripslashes($_POST['babysname1']) . "";
$message .= "PARENTS NAMES: " . stripslashes($_POST['parentsnames1']) . "";
$message .= "DOB: " . stripslashes($_POST['dateofbirth1']) . "";
$message .= "TIME: " . stripslashes($_POST['timeofbirth1']) . " " . stripslashes($_POST['time1']) . "";
$message .= "WEIGHT: " . stripslashes($_POST['weightlbs1']) . " lbs ";
$message .= stripslashes($_POST['weightozs1']) . " oz";
$message .= "LENGTH: " . stripslashes($_POST['length1']) . "";
$message .= "GENDER: " . $_POST['gender1'] . "";
$message .= "SHIRT SIZE: " . $_POST['shirtsize1'] . "";

if ($_POST['babysname2'] != "")
{
$message .= " ";
$message .= "BABY #2 INFO";
$message .= "BABY NAME: " . stripslashes($_POST['babysname2']) . "";
$message .= "PARENTS NAMES: " . stripslashes($_POST['parentsnames2']) . "";
$message .= "DOB: " . stripslashes($_POST['dateofbirth2']) . "";
$message .= "TIME: " . stripslashes($_POST['timeofbirth2']) . " " . stripslashes($_POST['time2']) . "";
$message .= "WEIGHT: " . stripslashes($_POST['weightlbs2']) . " lbs ";
$message .= stripslashes($_POST['weightozs2']) . " oz";
$message .= "LENGTH: " . stripslashes($_POST['length2']) . "";
$message .= "GENDER: " . $_POST['gender2'] . "";
$message .= "SHIRT SIZE: " . $_POST['shirtsize2'] . "";
}


if ($_POST['babysname3'] != "")
{
$message .= " ";
$message .= "BABY #3 INFO";
$message .= "BABY NAME: " . stripslashes($_POST['babysname3']) . "";
$message .= "PARENTS NAMES: " . stripslashes($_POST['parentsnames3']) . "";
$message .= "DOB: " . stripslashes($_POST['dateofbirth3']) . "";
$message .= "TIME: " . stripslashes($_POST['timeofbirth3']) . " " . stripslashes($_POST['time3']) . "";
$message .= "WEIGHT: " . stripslashes($_POST['weightlbs3']) . " lbs ";
$message .= stripslashes($_POST['weightozs3']) . " oz";
$message .= "LENGTH: " . stripslashes($_POST['length3']) . "";
$message .= "GENDER: " . $_POST['gender3'] . "";
$message .= "SHIRT SIZE: " . $_POST['shirtsize3'] . "";
}

$message .= "";
 
/* To send HTML mail, you can set the Content-type header. */
$headers  = "MIME-Version: 1.0\r\n";
$headers .= "Content-type: text/html; charset=iso-8859-1\r\n";
 
/* additional headers */
$headers .= "From: BirthT@DezignConcepts.com\r\n";
//$headers .= "Cc: $submit_by\r\n";
//$headers .= "Bcc: check@example.com\r\n";
 
/* and now mail it */
mail($to, $subject, $message, $headers);
?>



Thank you!
Your information has been sent and I will be in touch with you soon.
Home Page

Title: Php script and LP email disfunction
Post by: obsydi2 on April 16, 2004, 11:17:39 AM
You didn't supply complete code (specifically, we don't get to see how the form is defined or directed) but I have some thoughts.

I did not that you have stated that both the email and the form are being directed at different hosts. Did you only mean to discuss the emails?

Also, you stated that you directed to 2 LP accounts. Was that a single email being sent to two accounts, or two different emails being sent to a single account on different occasions.

You should not be testing the 2nd and 3rd baby names against a single space string (" ") which is what you showed. Rather it should be checking with either empty() http://www.php.net/empty or is_set() http://www.php.net/is_set and probably both. Your form is probably NOT sending a single blank character when the user chooses not to key into those fields.

That aside, I'm also wondering that the $to address looks like when it is actually run.

Anyway, the few things I've pointed out are not taking us to the solution. Rather you need to supply the complete code so we can put it into a test environment and debug it. Also, provide us with the test data you are using.

 - Virgil
Title: Php script and LP email disfunction
Post by: scanman20 on April 16, 2004, 12:27:39 PM
The script works fine when using a non-LP email account. When using an LP email account it only delivers the email if the info for one baby has been filled out. If two or three babies have info, no email arrives to an LP email account. The fields are being tested against an empty string, not a single space. Since it works fine with her non-LP address I know the logic is fine.

Oh and this should really be in the PHP forum...
Title: Php script and LP email disfunction
Post by: w98 on April 16, 2004, 12:31:42 PM
can you post the entire script plus how you're constructing the form? It's very peculiar that it will send to external Email accounts, but not within LP.
Title: Php script and LP email disfunction
Post by: obsydi2 on April 17, 2004, 07:20:54 AM
I take it scanman20 is the author.

Space vs. empty string... It looked like a single space on my machine. My error.

It is very peculiar and might have something to do with the content of the email addresses.

 - Virgil
Title: Php script and LP email disfunction
Post by: scanman20 on April 17, 2004, 11:39:31 AM
It's very odd to me as well since I've tested it on non LP servers under both Linux and Windows and haven't had a problem until it sends email to dezign2's LP account, and only then does it not act normally if more than one section of the form is filled out. Very puzzling.
Title: Php script and LP email disfunction
Post by: w98 on April 17, 2004, 12:01:47 PM
okay, please post the sscript in its entirety plus how you generate the form, and I'll be happy to test it on my account as well.
Title: Php script and LP email disfunction
Post by: scanman20 on April 17, 2004, 07:51:10 PM
There's really nothing aside from what has been posted already that affects the script. dezign2 if you choose to share the script please PM it to whoever you choose.
Title: Php script and LP email disfunction
Post by: leighsww on April 17, 2004, 08:08:29 PM
Logically, it can't be the script because it's working with using other email addys, it just doesn't work with the LP one.

Also, it's only when using the 2 or 3 baby info that this error occurs, and works perfectly fine with only 1 baby info even with the LP hosted email addy.

Lona - are you using email filtering or Spam-Assassin?

Could there be something that gets generated in the header info of the email when using 2 or 3 baby info that may be getting filtered?

That is the only conclusion I can derive that makes any sense to this dilemma.

If you are using email filtering or Spam-Assassin, check your configs and see if this is not the case.
Title: Php script and LP email disfunction
Post by: obsydi2 on April 17, 2004, 10:19:41 PM
We have no idea what the actual values of $to, $subject, and $message are.  Since we've only been shown partial code, even the content of $message is suspect (as the first mention we see is a concatenation).

The additional headers here seem to be properly constructed. The code even has the original comments directly from example 4 from the mail() function documentation from the php manual.

I find it odd that empty strings are continually concatenated throughout the $message construction and rarely any newline or <br> instructions. Possible that some code didn't get pasted into the example correctly? These are the kinds of things that make me suspect that we are even seeing the actual code.

I just spent three days convincing a person on another forum on another site to stop pasting partial code and to send me a complete file to help diagnose his problem. Once I saw the complete file, the answer was obvious... and not to be found in any code he had originally posted or emailed.

As an aside, I also note that when visiting the OPs site, I get the message:
Quote
A Runtime Error has occurred. Do you wish to Debug?
Line: 60
Error: Object expected.

every time I move my mouse over the menu bar on the left. I always get the message twice. It appears to be an issue with the mouseover code and I don't get any imageChange effect. Using IE 6.0.

 - Virgil
Title: Php script and LP email disfunction
Post by: leighsww on April 18, 2004, 12:10:44 AM
Lona,

You should also post the link to your form.  They can't get to it via your website since what's there is not the actual form that is being displayed (it's your old stuff).
Title: Php script and LP email disfunction
Post by: scanman20 on April 18, 2004, 05:45:06 AM
Quote from: obsydi2
We have no idea what the actual values of $to, $subject, and $message are.  Since we've only been shown partial code, even the content of $message is suspect (as the first mention we see is a concatenation).

$to and $subject are hard coded and nothing remarkable. $message becomes whatever the user has entered and is also nothing special. Obviously we can agree that the script works since it functions properly outside of LP on multiple servers with multiple non-LP email addresses. I had thought the same thing that Leigh did with spam filtering but haven't been able to confirm this with Lona.
Title: Php script and LP email disfunction
Post by: obsydi2 on April 18, 2004, 08:24:13 AM
Actually, we could only agree that the script works under certain circumstances and conditions. Other than that, I can't agree. Since getting the necessary information for proparly diagnosing the problem is like pulling teeth here, I'm out of this one.

 - Virgil
Title: Php script and LP email disfunction
Post by: w98 on April 18, 2004, 11:13:20 PM
So I'll ask for the last time: please send me the script (my Email address is posted on my web site) and I'll be happy to test it on my domain to see if it's acting up there - I have two accounts so I can test it on two separate servers at LP (Jupiter and Leo) to rule out whether it's an issue with your server.
Title: Php script and LP email disfunction
Post by: dezign2 on April 19, 2004, 06:58:24 PM
Hi,

Quote
are you using email filtering or Spam-Assassin?


No, I am not using filters or Spam Assassin with my email.

Quote
okay, please post the sscript in its entirety plus how you generate the form

Maybe I am missing something, but I thought I did post the entire script. I opened the file and copied all that I had. Is that not the correct way to copy it??

In the meantime, here is where you can find the form www.birtht.com/orders.htm

I don't know what else to give you guys. I am sorry I haven't responded until now, I have been away.

Let me know and I will provide whatever I can to get this resolved. As far as the script goes....leigh, is this the same copy I sent you??? If so, that is all I have.

Thanks,
Title: Php script and LP email disfunction
Post by: obsydi2 on April 19, 2004, 10:58:41 PM
Since the original poster has just returned... I just had to investigate using the new clues.

I filled out the order form twice. Once for three babies named Ralph and once for a single baby named Ralph. What did you get?

I guess the emails are sent to the hidden submit_to field? Where is $to populated?

And no, that couldn't be all of the script. It doesn't even start with the proper characters to be a script.

Are we to assume that the script from which the posted code was excerpted is the script idenfied as the target of your form?

 - Virgil
Title: Php script and LP email disfunction
Post by: leighsww on April 19, 2004, 11:16:24 PM
Quote from: Lona
.leigh, is this the same copy I sent you??


Lona, you gave me the same thing that you posted above, which is not the complete script.  You can't grab the source code from your web browser for PHP.  It hides things.

Virgil -

The hidden tags in her form are actually for the old cgi script she was using in the past (bnbform.cgi).  She needs to remove those.

If you look at the action in her source code, it says:

Code: [Select]
<form name="form1" method="post" action="orders.php">

So, the "orders.php" file should have the info where the results are emailed to, etc.

Anyway, she needs to email you & w98 a copy of the orders.php file (since she's not copying the entire source code correctly) so you guys can test it out on your servers, and see if your email addys get the same problems with the 2 & 3 baby info.

If you have a non-LP hosted email addy, try that too, because that's been working for her.  It's just the LP hosted email that doesn't work.
Title: Php script and LP email disfunction
Post by: obsydi2 on April 19, 2004, 11:37:04 PM
Well yeah, I could see the name of the script used as the target. My question is whether we are to assume that the script named there is the same as the one being posted. That's never been stated and has to be assumed. You know that *that* means...

Is there anything unique about her LP email addresses? Are they configured as (dare I say it?) forwarded email addresses  :wink: ?

 - Virgil
Title: Php script and LP email disfunction
Post by: leighsww on April 19, 2004, 11:44:46 PM
She's posting what I think is the order.php script, but whatever she's opening it up from isn't copying it complete evidentally.

You'll have to wait for her to read this thread again, so she can email you the actual full-bodied file.

I don't know if she's using forwardings, but I'm pretty sure that the "birthT" is an add-on domain (if I can remember correctly when helping her in the past) but I wouldn't think that would matter as far as the recipient email addy is concerned.

Anyway, the first step is to try it on your server with your LP hosted email addy and then if it works for you, then we can at least narrow it down to something with her particular domain/email addy.

But the mystery still remains ... why is she able to receive it when only 1 baby info is filled out, but not with the 2 & 3 baby info?  Weird!
Title: Php script and LP email disfunction
Post by: leighsww on April 20, 2004, 12:15:11 AM
Lona -

Just for the heck of it, I filled out the form from the link you gave above with 3 baby info, and sent it under "test".  Let us know if you got it.
Title: Php script and LP email disfunction
Post by: scanman20 on April 20, 2004, 05:02:03 AM
Quote from: obsydi2
Where is $to populated?


It's not. It's hard coded in the script.
Title: Php script and LP email disfunction
Post by: obsydi2 on April 20, 2004, 05:19:08 AM
To be precise... if it were only hardcoded, it would be hardcoded on the mail() function call. It is populated... and I assume you mean it is populated earlier in the script with a hardcoded value.

 - Virgil
Title: Php script and LP email disfunction
Post by: scanman20 on April 20, 2004, 06:31:14 AM
Let's not split hairs virgil, you knew what I meant.

By the way, aside from error checking for a few required fields, this is the only PHP code Lona didn't include which come before the code she posted:

Code: [Select]
/* recipients */
$to = "dzignr@prodigy.net";

/* subject */
$subject = "Baby Info";
 
/* message */
$message = "<html><head><title></title></head><body>";
$message .= "<h3>Order Form</h3>";
$message .= "<table border=\"0\" cellspacing=\"0\" cellpadding=\"4\">";
Title: Php script and LP email disfunction
Post by: dezign2 on April 20, 2004, 06:06:34 PM
I received 3 test emails

1) from Virgil Green/Baby Info-1
2) test/Baby Info-1,2,3
3) from Virgil Green/Baby Info-1,2,3

Another question??? Why doesn't the script show in it's entirety for me. I am opening it in CPanel/File Manager/public html/birtht/order.php

How else should I get it??? Is there hidden information?

I'm sorry I haven't been responding to these threads quickly. Things have been very hectic for me lately. I do appreciate everyone of you helping me with this mess. This has been the way everything has worked for me from the beginning. I sometimes feel like I'm living in the Twilight Zone. :abduct:

Thanks
Title: Php script and LP email disfunction
Post by: obsydi2 on April 20, 2004, 06:20:17 PM
To what email address? Was it to a LunarPages hosted address?

If you're not seeing the entire file, I'd suggest that you are using Show file rather than Edit. I don't trust the Show option and always use the Edit option. I haven't taken the time to properly investigate exactly *how* it acts up - I just know it gave me problems more than once and I abandoned that line of attack.


 - Virgil
Title: Php script and LP email disfunction
Post by: dezign2 on April 20, 2004, 06:27:06 PM
The emails have all been forwarded to my prodigy.net email address which is dzignr@prodigy.net.

I followed your instructions and went into "edit" and here is what I have.
Please let me know if this is it.


Code: [Select]
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html;CHARSET=iso-8859-1">
<TITLE></TITLE>
<style>
td           { font-family: Verdana; font-size: 10pt }
</style>
</HEAD>
<BODY>

<?
// Error check for required fields.

if ($_POST['name'] == "" Or $_POST['submit_by'] == "")
{
echo "ERROR: You left the following fields blank:<ul>";
if ($_POST['name'] == "") echo "<li>Name";
if ($_POST['submit_by'] == "") echo "<li>Email Address";
echo "</ul>Hit your BACK button to return to form</body></html>";
exit();
}
if (!strstr($_POST['submit_by'], '@'))
{
echo "ERROR: Please enter a valid email address - hit your BACK button to return to form";
echo "</body></html>";
exit();
}


/* recipients */
//$to  = "birtht@birtht.com";
$to = "dzignr@prodigy.net";
//$to = "scanman20@hotmail.com";

/* subject */
$subject = "Baby Info";
 
/* message */
$message = "<html><head><title></title></head><body>";
$message .= "<h3>Order Form</h3>";
$message .= "<table border=\"0\" cellspacing=\"0\" cellpadding=\"4\">";

// foreach ($_POST as $key => $value)
// {
// if ($value != "")
// {
// $message .= "<tr><td valign=top>$key</td><td>" . stripslashes(nl2br($value)) . "</td></tr>";
// }
// }

$message .= "<tr><td>Name: " . stripslashes($_POST['name']) . "</td></tr>";
$message .= "<tr><td>Email: " . stripslashes($_POST['submit_by']) . "</td></tr>";
$message .= "<tr><td>&nbsp;</td></tr>";

$message .= "<tr><td><b>BABY #1 INFO</b></td></tr>";
$message .= "<tr><td>BABY NAME: " . stripslashes($_POST['babysname1']) . "</td></tr>";
$message .= "<tr><td>PARENTS NAMES: " . stripslashes($_POST['parentsnames1']) . "</td></tr>";
$message .= "<tr><td>DOB: " . stripslashes($_POST['dateofbirth1']) . "</td></tr>";
$message .= "<tr><td>TIME: " . stripslashes($_POST['timeofbirth1']) . " " . stripslashes($_POST['time1']) . "</td></tr>";
$message .= "<tr><td>WEIGHT: " . stripslashes($_POST['weightlbs1']) . " lbs ";
$message .= stripslashes($_POST['weightozs1']) . " oz</td></tr>";
$message .= "<tr><td>LENGTH: " . stripslashes($_POST['length1']) . "</td></tr>";
$message .= "<tr><td>GENDER: " . $_POST['gender1'] . "</td></tr>";
$message .= "<tr><td>SHIRT SIZE: " . $_POST['shirtsize1'] . "</td></tr>";

if ($_POST['babysname2'] != "")
{
$message .= "<tr><td>&nbsp;</td></tr>";
$message .= "<tr><td><b>BABY #2 INFO</b></td></tr>";
$message .= "<tr><td>BABY NAME: " . stripslashes($_POST['babysname2']) . "</td></tr>";
$message .= "<tr><td>PARENTS NAMES: " . stripslashes($_POST['parentsnames2']) . "</td></tr>";
$message .= "<tr><td>DOB: " . stripslashes($_POST['dateofbirth2']) . "</td></tr>";
$message .= "<tr><td>TIME: " . stripslashes($_POST['timeofbirth2']) . " " . stripslashes($_POST['time2']) . "</td></tr>";
$message .= "<tr><td>WEIGHT: " . stripslashes($_POST['weightlbs2']) . " lbs ";
$message .= stripslashes($_POST['weightozs2']) . " oz</td></tr>";
$message .= "<tr><td>LENGTH: " . stripslashes($_POST['length2']) . "</td></tr>";
$message .= "<tr><td>GENDER: " . $_POST['gender2'] . "</td></tr>";
$message .= "<tr><td>SHIRT SIZE: " . $_POST['shirtsize2'] . "</td></tr>";
}


if ($_POST['babysname3'] != "")
{
$message .= "<tr><td>&nbsp;</td></tr>";
$message .= "<tr><td><b>BABY #3 INFO</b></td></tr>";
$message .= "<tr><td>BABY NAME: " . stripslashes($_POST['babysname3']) . "</td></tr>";
$message .= "<tr><td>PARENTS NAMES: " . stripslashes($_POST['parentsnames3']) . "</td></tr>";
$message .= "<tr><td>DOB: " . stripslashes($_POST['dateofbirth3']) . "</td></tr>";
$message .= "<tr><td>TIME: " . stripslashes($_POST['timeofbirth3']) . " " . stripslashes($_POST['time3']) . "</td></tr>";
$message .= "<tr><td>WEIGHT: " . stripslashes($_POST['weightlbs3']) . " lbs ";
$message .= stripslashes($_POST['weightozs3']) . " oz</td></tr>";
$message .= "<tr><td>LENGTH: " . stripslashes($_POST['length3']) . "</td></tr>";
$message .= "<tr><td>GENDER: " . $_POST['gender3'] . "</td></tr>";
$message .= "<tr><td>SHIRT SIZE: " . $_POST['shirtsize3'] . "</td></tr>";
}

$message .= "</table></body></html>";
 
/* To send HTML mail, you can set the Content-type header. */
$headers  = "MIME-Version: 1.0\r\n";
$headers .= "Content-type: text/html; charset=iso-8859-1\r\n";
 
/* additional headers */
$headers .= "From: BirthT@DezignConcepts.com\r\n";
//$headers .= "Cc: $submit_by\r\n";
//$headers .= "Bcc: check@example.com\r\n";
 
/* and now mail it */
mail($to, $subject, $message, $headers);
?>

<P>
<CENTER>
Thank you!<br>
Your information has been sent and I will be in touch with you soon.
<p><A HREF="http://www.birtht.com/">Home Page</A></p>
</CENTER>
Title: Php script and LP email disfunction
Post by: obsydi2 on April 20, 2004, 06:28:28 PM
Quote from: scanman20
Let's not split hairs virgil, you knew what I meant.


I've debugged too much code over the years to not be that precise. I'm not "splitting hairs". Too many times I've uncovered bugs where the programmer insisted there was none. Even now, you've shown me a non-LP address and I am left to assume that the same format (as opposed, maybe to '"first_name last_name" <address@domain>') was used.

 - Virgil
Title: Php script and LP email disfunction
Post by: dezign2 on April 20, 2004, 06:37:31 PM
The reason this is forwarded to a non Lp address is because it didn't work on my sites email address which is birtht@dezignconcepts.com. The programmer told me that I should check with LP tech support to see if I had an email problem. Hopefully, it will not continue to be directed to my prodigy address. I didn't want people that were interested in ordering a t-shirt to run into ordering problems so this is a "quick fix" for now.

Unfortunately and as usual, LP Tech support was of no help.
Title: Php script and LP email disfunction
Post by: obsydi2 on April 20, 2004, 06:41:11 PM
okay... so that prodigy address is what is found in the script that is currently being executed.

If ever the full scripts are made available, we'll be able to test. Until then, it will remain a mystery unless you can get LP to examine mail server logs.

 - Virgil
Title: Php script and LP email disfunction
Post by: leighsww on April 20, 2004, 06:46:09 PM
The prodigy email is evidentally the one that's working, since even in the test emails she got all 3 emails that you and I tested with 1, 2 & 3 baby info.

As I understand it, it's the "birtht" addy that isn't sending with the 2 & 3 baby info (which is currently made inactive in the script)

Virgil you should just grab her script, replace with your LP email addy then test the form on your server.  If you get the form back with 1, 2 & 3 baby info, then we know it's something with her "birtht" domain email addy.

*edited - okay you guys posted before I could post this, so some of it has already been discussed.
Title: Php script and LP email disfunction
Post by: dezign2 on April 20, 2004, 07:04:12 PM
I also created a new email address through LP birtht@birtht.com but for some reason I am not able to open it. However, when we were testing the script after it was created, it did not work with more than one baby info filled out.

Just so you all know.
Title: Php script and LP email disfunction
Post by: leighsww on April 20, 2004, 07:21:24 PM
Okay, I just created a copy of your script on my server and put my LP hosted email addy and I got the 3 baby info with all the trimmings.

So, we have to deduce that it's something with your birtht addy.
Title: Php script and LP email disfunction
Post by: leighsww on April 20, 2004, 07:24:17 PM
Lona -

I just revised the script on MY server to send to YOUR "birtht@birtht.com" email addy.  Tell me if you got it.
Title: Php script and LP email disfunction
Post by: dezign2 on April 20, 2004, 07:38:37 PM
No, I don't see it.
Title: Php script and LP email disfunction
Post by: leighsww on April 20, 2004, 07:42:47 PM
Okay, I'm going to try sending to your "dezignconcepts.com" addy and tell me if you get that.
Title: Php script and LP email disfunction
Post by: dezign2 on April 20, 2004, 07:58:36 PM
No, so far I dont.
I have to go for now, but I will be back tomorrow.

Thanks,
Title: Php script and LP email disfunction
Post by: leighsww on April 20, 2004, 08:21:48 PM
Okay guys, there's something up with her domain email addys not receiving the 3 baby info, then.

Like I said, I tested it out on my server to my LP domain addy and I got the 3 baby info email, no problem.

Hmmmm.  This is really strange!!!  :abduct:
Title: Php script and LP email disfunction
Post by: dezign2 on April 21, 2004, 09:24:04 AM
I'm back for a while. Is this something that LP Tech Support should handle?? Although I dread getting them involved again.

Let me know
Title: Php script and LP email disfunction
Post by: leighsww on April 21, 2004, 12:14:32 PM
That may be your only solution.  If it's only your LP email addy that is having this problem, and you say that you have no filters working, then gosh I don't know what else to tell you.

The only reason I don't even know if tech support can help you with this one is, you get the email when 1 baby info is filled.  You just don't get the email when 2 or 3 baby info is filled, thus the dilemma.  It would be simpler and a possible tech support solution may be found, if you didn't get ANYTHING back, period.

How about your email client?  Do you possibly have any filters/blocking going on there?  Because the only thing I can think of (that makes any sense) is that you have a filter with some keyword in the 2 & 3 baby info.

Again, at this point, I just don't know what to tell you.  You might have to just leave this form with your non-LP addy if no resolution can be found.
Title: Php script and LP email disfunction
Post by: dezign2 on April 21, 2004, 06:15:00 PM
Maybe I need to add filters to the email or something rediculous like that.  :-?

Can there be hidden filters? When I go into CPanel, under general account information/Email Filters = 0. Is that where they would show up if I had filters attached? I don't recall applying any filters on my own, but could one be there without me adding one?

Just a stupid thought.

It seems as though my account/site/email/everything has not worked properly since the switch from Neptune to Valina. I'm sure this is where the problem lies. However, getting someone to listen is next to impossible. If it wasn't for you Leigh-finding the problem with my add-on account not pointing to Valina, my site might still be rendered "VULNERABLE." I went an entire month before anyone even looked into it. When the problem was recognized, it was a 2 second fix. I did however, get a refund for the month that my site was down. :yey:

I really do appreciate all of the time spent on all of my problems. I would have given up long ago. You are a life saver.

Thanks so much,
Title: Php script and LP email disfunction
Post by: leighsww on April 21, 2004, 06:26:02 PM
Quote from: dezign2
Can there be hidden filters? When I go into CPanel, under general account information/Email Filters = 0. Is that where they would show up if I had filters attached? I don't recall applying any filters on my own, but could one be there without me adding one?


No, it's highly unlikely that there would be filters unless you added them.

I'm on Valina, too, so it can't be the server since my LP email addy worked with your 2 & 3 baby info form.  It sure is a "twilight zone" type of occurance, though.

I know things can be frustrating at times, but hang in there.

Let us know if you need any further help.  :P
Title: I have similar problem
Post by: Damen Choy on June 01, 2004, 06:14:46 PM
I have simiar problem

See the discussion on
http://www.lunarforums.com/forum/viewtopic.php?p=102835#102835

dezign2,

I wonder if it has been resolved for you?

Damen