- Basic office software programs | MS Office.
- Knowledge of Internet and email correspondence.
- Understanding of spam and how it works.
- Ability to communicate effectively, both orally and in writing.
- Ability to work productively and efficiently to meet deadlines and quotas with minimal supervision.
- Attention to detail.
- Ability to work in a team environment as well as independently.
- Knowledge of customer service principles, techniques, systems, and standards. Knowledge of project management principles, practices, techniques, and tools.
- Ability to strictly maintain confidential data.